Tony tries to be neutral and act like an enthusiastic observer, but he gets a little off the rails at times and too cute for his own good.
That said, I think he tries to do right and is a decent enough reviewer, keeping in mind that he also has to try to get hits on his reviews to be "successful". So, he walks the line between doing a good job, making his main user base audience happy, while trying to get the least amount of hate mail.
As to Ricoh/Pentax marketing...We all have said it or thought it. We just don't like it when someone else calls our baby ugly. That's the unfiltered truth. Now, Tony could be a bit more constructive in his criticism and offer suggestions and solutions... oh wait, he does. Never mind. LOL. Yeah, hard to fault someone for stating the obvious.
You can tell, Tony, not unlike us on this forum, gets frustrated with Pentax because HE WANTS to like the product and see it do better because he does like a lot of the other things that we also like and makes Pentax so cool...Tony would probably be a big supporter with some signs of rapid progress from Ricoh/Pentax, instead of this long slog to get where we want to be. If Ricoh was moving as fast as Fuji or Sony with releasing lenses, improving AF, etc. no one would probably be a bigger supported than Tony. At least that is the impression I get of the man.
It is a catch 22 situation. For Ricoh to get the fan base and new users enthused, they need to make great products, and get them out there in front of people in a timely manner, but they can't afford to without sales. This is called INVESTING... and investing is always a gamble. If they were coming off of a high profit period, this would just be simple re-investing, which is a no brainer. Coming off of a low, you are asking stock holders to accept flat line returns, and have to find the money somewhere else (new investors, or liquidate failing assets, etc).
When Ricoh first bought Pentax, I was chuffed because I thought (assumed, and was wrong) that finally someone with deep enough pockets and a good marketing arm had bought Pentax and was going to make them competitive in the top 3 arena. Considering the reality of Ricoh's current financial situation, I'd say they are doing marvelously well by us, the existing users, and even though we are on the slow road, at least we are still on the road!!!!
I'd say this is one of those count your blessings scenarios.
Eric