Originally posted by mattb123 Some of you may remember I broke my K-1 a couple of years ago when it was only a couple of weeks old. My tripod fell over and cracked the top and I had it replaced by Precision for their standard repair rate, about $300. I got it back and all was well for a year and a half.
Then I noticed a persistent crescent-shaped sensor spot. I tried to clean it but it wouldn't not budge so I tried sending it to KEH for a deep clean. They could not get the spot off either so they returned it to me saying the particle was under a filter and it needed factory service.
I sent it to Precision, but due to my own error, it wasn't THE Precision, it was a different camera repair place that also does some Pentax work like KEH does. They called to say the same that KEH had said and they needed to send it to the other Precision (this is when I realized my error, duh).
So I had them send it along and I thought since it was going in anyway, to have the mount checked as it seemed slightly loose when a big heavy lens is mounted. If I was going to have to pay another $300 I might as well get everything attended to.
Today I got a call from Precision (the one who sent my camera to the other Precision) to get authorization for repairs which were going to be more than $1000 and include replacing the main PCB.
This is for a spot on the sensor and a possible loose mount (which I suspect now both were caused by the original fall when the camera was new, the crescent shaped spot being some threads that ripped out of the plastic top part that was originally replaced). I cannot fathom why a new PCB would be required or how they came to that conclusion. I asked the woman I spoke with to clarify why the other Precision wants to do this and she has to check and call me back. She said the other Precision typically gives very little information like this back to them.
Ugh. I like this system but stuff like this is enough to make me want to change to something else. I'm hoping this gets worked out and is just a misunderstanding but based on some other horror stories I have heard I'm bracing myself for disappointment.
If I really needed a new PCB I'd probably just get the K-1 ii upgrade and save some money (50%!) over the quoted price, but I seriously doubt I need that work done and if I did I bet I'd still have a loose mount and a spot on my sensor afterward.
Pretty frustrating!
That's a pretty crazy repair quote. A little suspicious given the cost of the K-1 to K-1 II upgrade.
In any case, to cover stuff like this in the future I'd recommend getting a drops and spills warranty, regardless of what system you're shooting with. For high-value cameras they can definitely pay off, IMO!
Adam
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