K-1 upgrade delay

DonovanJM · 10-22-2018, 10:40 AM

The frustration for me isn't that there is a delay. The frustration is no information from anyone about how long the delay is going to be. No information about why there is a shortage. No information about what is being done. No information about how long the wait is going to be. No information other than waiting on parts.

funkythiru · 10-22-2018, 10:50 AM

Originally posted by DonovanJM

The frustration for me isn't that there is a delay. The frustration is no information from anyone about how long the delay is going to be. No information about why there is a shortage. No information about what is being done. No information about how long the wait is going to be. No information other than waiting on parts.

The unknowable unknowns are unbearable. I sincerely hope they will have the boards before cyber monday and no storms or hurricanes hit the mid atlantic.

**clickclick** · 10-22-2018, 10:56 AM

Originally posted by DonovanJM

No information other than waiting on parts.

Yep. Get the frustration, but it's Ricoh, and as we know, communication ain't their strength.

And all I can say is from having a friend who is married to a Japanese native and living in Japan, I'm not too surprised - often are cultural things at play we don't get.

texandrews · 10-22-2018, 12:21 PM - **1 Like**

Originally posted by clickclick

While our recent discussion is focused on Precision and upgrades here in the U.S., lest not forget that we've got global "competition" for the upgrade parts. Totally get the frustration by folks who have sent in a camera, but otherwise, really think it's just a question of hanging in there a bit longer. And can't help but think that at some level the delay is a good thing - demand has to be good for Ricoh. This beats them having a pile of boards no one wants and second guessing what they did and deciding to never do this again in the future. The idea I can upgrade my camera for roughly a quarter the cost of new is pretty cool. It would be nice to see this again in the future. I'm not in a position to shell out the bucks for a K-1 II off the shelf, but I can do the upgrade. I'll happily wait my turn.

Exactly my sentiments, clickclick. I'm glad I did it.

funkythiru · 10-29-2018, 01:14 PM

Just called, still no info on their end.

doodlebug · 10-29-2018, 01:35 PM

At least you chaps still have an upgrade path. I contacted Johnson's Photopia, the sole UK Pentax agent, in August regarding the upgrade and they said no problem. I was going on holiday in September and as long as it was sent before the deadline Pentax would honour the offer.

Unfortunately, when I returned from holiday Johnson's had gone into administration and there is no way I would send the camera to them to never see it again. Unfortunately, I've now missed the boat and am not sure what to do other than wait for the next Pentax full-frame release.

To add salt, I've just seen that my image processing software now supports the K1 II without needing to change the image EXIF. Grrrr.

funkythiru · 10-29-2018, 05:43 PM

Originally posted by doodlebug

At least you chaps still have an upgrade path. I contacted Johnson's Photopia, the sole UK Pentax agent, in August regarding the upgrade and they said no problem. I was going on holiday in September and as long as it was sent before the deadline Pentax would honour the offer.

Unfortunately, when I returned from holiday Johnson's had gone into administration and there is no way I would send the camera to them to never see it again. Unfortunately, I've now missed the boat and am not sure what to do other than wait for the next Pentax full-frame release.

To add salt, I've just seen that my image processing software now supports the K1 II without needing to change the image EXIF. Grrrr.

Sun Camera in Canada might, give them a ring.

doodlebug · 10-29-2018, 10:36 PM

Originally posted by funkythiru

Sun Camera in Canada might, give them a ring.

Thanks funkythru, but I'd rather not send the camera outside Europe.

funkythiru · 10-30-2018, 10:43 AM - **1 Like**

Thought you guys were out of europe

doodlebug · 11-01-2018, 12:08 AM

Originally posted by funkythiru

Thought you guys were out of europe

Ha ha.

Uncle_dad · 11-05-2018, 10:10 AM

Latest info after calling Ricoh USA and them telling me Precision are the ones talking to Japan about it, then this from David Marsh at Precision
"The current ETA for the arrival of the parts from Ricoh/Pentax is the end of December. FYI, the ETA has moved twice now, so we can’t be 100% sure of the actual arrival date until they’re shipped from Japan. We have about 125 folks, like yourself, waiting for the delivery of these parts so we can complete the upgrade.

Thank you,

David Marsh | Precision Camera, Inc.

Lovely....

DonovanJM · 11-05-2018, 10:21 AM

End of December? Really? What the hell has Pentax been doing? This is really disappointing. It actually makes me question my decision to go with Pentax.

texandrews · 11-05-2018, 10:26 AM

Originally posted by DonovanJM

End of December? Really? What the hell has Pentax been doing? This is really disappointing. It actually makes me question my decision to go with Pentax.

Why, if I may ask?

---------- Post added 11-05-18 at 12:27 PM ----------

Originally posted by Uncle_dad

Lovely....

....meaning?

DonovanJM · 11-05-2018, 10:40 AM

Originally posted by texandrews

Why, if I may ask?[COLOR="Silver"]

It makes me question the management of the company. How could they not expect a last minute rush on upgrades and have had a contingency plan of some sort. I fully expected to have some sort of wait due to me waiting until the end. Totally understandable and my fault. A three month wait to just get the parts seems unreasonable to me. That's also assuming that they get the parts at the end of December. Apparently it's been pushed back twice already with no gua8ot won't happen again.

texandrews · 11-05-2018, 01:45 PM

Originally posted by DonovanJM

It makes me question the management of the company.

Hmmm....well, you're in a large club, especially in the west. maybe not so much in Japan.

Quote:

How could they not expect a last minute rush on upgrades and have had a contingency plan of some sort.

It's not the first time this small, conservative company has woefully underestimated demand. It happened with the 645Z and maybe the 645 25mm before that; It happened with the K1; it just happened again with the new f1.4 50mm. Looking at it from their point of view, I think they see the downsides of having too much stock as a worse negative than having ample supply, although that is pure speculation on my part. So, anyway, you missed the history here....

Quote:

I fully expected to have some sort of wait due to me waiting until the end. Totally understandable and my fault.

I think the positive in this is that they are honoring last minute send-ins.

Quote:

A three month wait to just get the parts seems unreasonable to me. That's also assuming that they get the parts at the end of December. Apparently it's been pushed back twice already with no gua8ot won't happen again.

Yeah, seems odd, but then we're also talking worldwide, and who knows what the chip supplier's scene is....

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10-22-2018, 10:40 AM	#46
DonovanJM Forum Member Join Date: Feb 2018 Location: Washougal, WA Photos: Albums Posts: 54	The frustration for me isn't that there is a delay. The frustration is no information from anyone about how long the delay is going to be. No information about why there is a shortage. No information about what is being done. No information about how long the wait is going to be. No information other than waiting on parts.

10-22-2018, 10:50 AM	#47
funkythiru Senior Member Join Date: Feb 2017 Location: Chicago Posts: 291	Originally posted by DonovanJM The frustration for me isn't that there is a delay. The frustration is no information from anyone about how long the delay is going to be. No information about why there is a shortage. No information about what is being done. No information about how long the wait is going to be. No information other than waiting on parts. The unknowable unknowns are unbearable. I sincerely hope they will have the boards before cyber monday and no storms or hurricanes hit the mid atlantic.

10-22-2018, 10:56 AM	#48
clickclick Loyal Site Supporter Join Date: May 2016 Location: East Coast Posts: 2,903	Originally posted by DonovanJM No information other than waiting on parts. Yep. Get the frustration, but it's Ricoh, and as we know, communication ain't their strength. And all I can say is from having a friend who is married to a Japanese native and living in Japan, I'm not too surprised - often are cultural things at play we don't get.

10-22-2018, 12:21 PM - 1 Like	#49
texandrews Moderator Join Date: Apr 2014 Location: Baltimore Photos: Albums Posts: 3,390	Originally posted by clickclick While our recent discussion is focused on Precision and upgrades here in the U.S., lest not forget that we've got global "competition" for the upgrade parts. Totally get the frustration by folks who have sent in a camera, but otherwise, really think it's just a question of hanging in there a bit longer. And can't help but think that at some level the delay is a good thing - demand has to be good for Ricoh. This beats them having a pile of boards no one wants and second guessing what they did and deciding to never do this again in the future. The idea I can upgrade my camera for roughly a quarter the cost of new is pretty cool. It would be nice to see this again in the future. I'm not in a position to shell out the bucks for a K-1 II off the shelf, but I can do the upgrade. I'll happily wait my turn. Exactly my sentiments, clickclick. I'm glad I did it.

10-29-2018, 01:14 PM	#50
funkythiru Senior Member Join Date: Feb 2017 Location: Chicago Posts: 291	Just called, still no info on their end.

10-29-2018, 01:35 PM	#51
doodlebug Forum Member Join Date: Aug 2011 Location: Cambridge Posts: 51	At least you chaps still have an upgrade path. I contacted Johnson's Photopia, the sole UK Pentax agent, in August regarding the upgrade and they said no problem. I was going on holiday in September and as long as it was sent before the deadline Pentax would honour the offer. Unfortunately, when I returned from holiday Johnson's had gone into administration and there is no way I would send the camera to them to never see it again. Unfortunately, I've now missed the boat and am not sure what to do other than wait for the next Pentax full-frame release. To add salt, I've just seen that my image processing software now supports the K1 II without needing to change the image EXIF. Grrrr.

10-29-2018, 05:43 PM	#52
funkythiru Senior Member Join Date: Feb 2017 Location: Chicago Posts: 291	Originally posted by doodlebug At least you chaps still have an upgrade path. I contacted Johnson's Photopia, the sole UK Pentax agent, in August regarding the upgrade and they said no problem. I was going on holiday in September and as long as it was sent before the deadline Pentax would honour the offer. Unfortunately, when I returned from holiday Johnson's had gone into administration and there is no way I would send the camera to them to never see it again. Unfortunately, I've now missed the boat and am not sure what to do other than wait for the next Pentax full-frame release. To add salt, I've just seen that my image processing software now supports the K1 II without needing to change the image EXIF. Grrrr. Sun Camera in Canada might, give them a ring.

10-29-2018, 10:36 PM	#53
doodlebug Forum Member Join Date: Aug 2011 Location: Cambridge Posts: 51	Originally posted by funkythiru Sun Camera in Canada might, give them a ring. Thanks funkythru, but I'd rather not send the camera outside Europe.

10-30-2018, 10:43 AM - 1 Like	#54
funkythiru Senior Member Join Date: Feb 2017 Location: Chicago Posts: 291	Thought you guys were out of europe

11-01-2018, 12:08 AM	#55
doodlebug Forum Member Join Date: Aug 2011 Location: Cambridge Posts: 51	Originally posted by funkythiru Thought you guys were out of europe Ha ha.

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11-05-2018, 10:10 AM	#56
Uncle_dad Senior Member Join Date: Mar 2009 Location: Edgewater Maryland Photos: Gallery Posts: 111 Original Poster	Latest info after calling Ricoh USA and them telling me Precision are the ones talking to Japan about it, then this from David Marsh at Precision "The current ETA for the arrival of the parts from Ricoh/Pentax is the end of December. FYI, the ETA has moved twice now, so we can’t be 100% sure of the actual arrival date until they’re shipped from Japan. We have about 125 folks, like yourself, waiting for the delivery of these parts so we can complete the upgrade. Thank you, David Marsh \| Precision Camera, Inc. Lovely....

11-05-2018, 10:21 AM	#57
DonovanJM Forum Member Join Date: Feb 2018 Location: Washougal, WA Photos: Albums Posts: 54	End of December? Really? What the hell has Pentax been doing? This is really disappointing. It actually makes me question my decision to go with Pentax.

11-05-2018, 10:26 AM	#58
texandrews Moderator Join Date: Apr 2014 Location: Baltimore Photos: Albums Posts: 3,390	Originally posted by DonovanJM End of December? Really? What the hell has Pentax been doing? This is really disappointing. It actually makes me question my decision to go with Pentax. Why, if I may ask? ---------- Post added 11-05-18 at 12:27 PM ---------- Originally posted by Uncle_dad Lovely.... ....meaning?

11-05-2018, 10:40 AM	#59
DonovanJM Forum Member Join Date: Feb 2018 Location: Washougal, WA Photos: Albums Posts: 54	Originally posted by texandrews Why, if I may ask?[COLOR="Silver"] It makes me question the management of the company. How could they not expect a last minute rush on upgrades and have had a contingency plan of some sort. I fully expected to have some sort of wait due to me waiting until the end. Totally understandable and my fault. A three month wait to just get the parts seems unreasonable to me. That's also assuming that they get the parts at the end of December. Apparently it's been pushed back twice already with no gua8ot won't happen again.

11-05-2018, 01:45 PM	#60
texandrews Moderator Join Date: Apr 2014 Location: Baltimore Photos: Albums Posts: 3,390	Originally posted by DonovanJM It makes me question the management of the company. Hmmm....well, you're in a large club, especially in the west. maybe not so much in Japan. Quote: How could they not expect a last minute rush on upgrades and have had a contingency plan of some sort. It's not the first time this small, conservative company has woefully underestimated demand. It happened with the 645Z and maybe the 645 25mm before that; It happened with the K1; it just happened again with the new f1.4 50mm. Looking at it from their point of view, I think they see the downsides of having too much stock as a worse negative than having ample supply, although that is pure speculation on my part. So, anyway, you missed the history here.... Quote: I fully expected to have some sort of wait due to me waiting until the end. Totally understandable and my fault. I think the positive in this is that they are honoring last minute send-ins. Quote: A three month wait to just get the parts seems unreasonable to me. That's also assuming that they get the parts at the end of December. Apparently it's been pushed back twice already with no gua8ot won't happen again. Yeah, seems odd, but then we're also talking worldwide, and who knows what the chip supplier's scene is....