Originally posted by Smoke665 Well the update problem continues. I postponed working on it because of a commitment to shoot a wedding and I didn't want to risk problems with the camera, but trying it again.
So far I've tried downloading, unzipping and placing the update file in the root directory of the SD card on three different computers. Each time I get the same result when I try to update the camera. When I turn on the camera while holding the menu button, per instructions, the update screen comes up. I select start and the screen says loading. After a few seconds the the update stops and a message comes up "unable to complete update, there is problem with the file".
I guess it's back to tech support to try and resolve
Following your latest post, I bit the bullet and did the 1.02 to 1.03 firmware update.
I can confirm that, like previous times, when I did firmware updates with the K-5, this went faultlessly. For reference, I'm using a Windows 10 Pro machine.
I followed this update procedure: (As per the Ricoh website)
1. Provide a formatted SD memory card for the update software.
The download file is self-extracting. The following file is extracted.
Fwdc240b.bin: This is the updated firmware.
Copy the above Firmware file [fwdc240b.bin] to the root directory in the SD card.
If your computer does not have a card slot, you can copy the firmware update file by inserting the SD card into your camera and then connecting the camera directly to your computer.
2. Insert the D-LI90 battery into the camera and confirm the battery is full by battery level indicator then turn the camera off.
3. Insert the update SD card (prepared in step 1) into the camera (slot 1) and close card cover.
4. Turn the camera power on while pressing the MENU button.
5. "Updates the camera firmware" appears in the LCD monitor.
Ver: 1.01/1.02→1.03 will be displayed.
6. Press the four-way controller to select "Start" and press the "OK" button.
7. "NOW LOADING" appears on the LCD monitor and updating starts.
Please do not under any circumstances switch off the power before the update is completed.
8. When update is completed, the "COMPLETE" will be displayed at the left bottom of the LCD monitor, then turn the camera off.
9. Remove the update SD card from the camera.
*Confirm the version of firmware with above [How to check version].
After that, I reformatted the card.
Attached, a screenshot of the .bin file on the newly formatted memory card, once extracted, and a photo of the rear display of the camera just prior to performing the update. I did not photograph the "NOW LOADING" and "COMPLETE" screen displays, but those showed up exactly as per the instructions copied above.