Originally posted by dlh ...Now consumer products like that have a "limited warranty" that's good for ninety days to a year, and that's only for "defects in materials and workmanship" - they're not promising it won't wear out in thirty days...
They try that nonsense here but our consumer laws means that, on most consumer goods, you can expect 2-3 years of life from the thing and if it's a big expensive appliance, then 5-7 years.
Consequently, calls to service departments go something like this:
"Hi. My dishwasher has stopped working. The serial number is..... "
"Our records show that dishwasher is 2 years old and outside of warranty. Would you like us to send a service agent? The cost for that will be $$$$ not including travel and parts."
"You are aware of the Consumer Guarantee Act?"
"We'll send our service agent. There will be no charge."