K-70 compatibility with Sigma's 150-500mm F5-6.3 APO DG OS HSM

MacLoz · 09-26-2017, 01:17 PM

Tonight I was trying to shot the Moon with the Sigma 150-500 and K-70.
However, after reviewing everything I could imagine, it was impossible to do anything: K-70 was completely blocked. Even the LCD display remained ON after switching Off the K-70.

To check K-70, I mounted Pentax 55-300 PLM and there was no problem at all.

To check whether Sigma's 150-500 had any trouble, I mounted it on the K-5 and it worked fine in different setting conditions.

Few days ago, I was using Sigma 10-20mm F3.5 EX DC HSM on K-70 without any problem, so it seems that HSM is/was not a problem

Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ?

Anticipated thanks

Last edited by MacLoz; 09-27-2017 at 09:32 AM.

Adam · 09-26-2017, 01:41 PM

The lens should work, though it is not uncommon for older Sigma lenses to cause newer cameras to freeze, particularly in live view. You may want to contact Sigma for them to perform a firmware update for the lens.

MacLoz · 09-27-2017, 09:37 AM

Originally posted by Adam

The lens should work, though it is not uncommon for older Sigma lenses to cause newer cameras to freeze, particularly in live view. You may want to contact Sigma for them to perform a firmware update for the lens.

Thank you, Adam
I will follow your suggestion: I will contact Ricoh, requesting them to include Sigma's 150-500mm F5-6.3 APO DG HSM in a next K-70 firmware update.

Adam · 09-27-2017, 12:12 PM

Originally posted by MacLoz

Thank you, Adam
I will follow your suggestion: I will contact Ricoh, requesting them to include Sigma's 150-500mm F5-6.3 APO DG HSM in a next K-70 firmware update.

I'm not sure they will do anything, but who knows.

Anyway, you should contact Sigma, as you can send the lens to them for a forward update. A lot of users have had success with this

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

MacLoz · 09-27-2017, 02:39 PM

I doubt that Sigma Europe would care about such a particular case concerning an old product out of current catalog...

Perhaps Ricoh has the problem not only with Sigma's 150-500, but also with other "competitor's" lenses, and not only with the new K-70, but also with the new KP...

For me, it is clear that K-5 still works perfectly with the 150-500. But it is also true that the "old glory" K-5 had quite a few firmware updates and the promising K-70 just two: the very short running v 1.10, and the the very recent one v 1.11...

Does Ricoh know about this incompatibility ? Is it a pending subject or just a missing detail among others more relevant ?

in any case, I'm afraid it will take a little long to be solved. Fortunately, I still love my K-5.

**clackers** · 09-27-2017, 02:51 PM

Originally posted by MacLoz

I doubt that Sigma Europe would care about such a particular case concerning an old product out of current catalog...

Perhaps Ricoh has the problem not only with Sigma's 150-500, but also with other "competitor's" lenses, and not only with the new K-70, but also with the new KP...

For me, it is clear that K-5 still works perfectly with the 150-500. But it is also true that the "old glory" K-5 had quite a few firmware updates and the promising K-70 just two: the very short running v 1.10, and the the very recent one v 1.11...

Does Ricoh know about this incompatibility ? Is it a pending subject or just a missing detail among others more relevant ?

in any case, I'm afraid it will take a little long to be solved. Fortunately, I still love my K-5.

As Adam says, MacLoz, you should contact Sigma, since camera manufacturers don't care about third party lenses.

Sigma did fix my 150-450 and 35mm Art for the K-1 mount problem.

MacLoz · 09-28-2017, 09:26 AM

Originally posted by clackers

As Adam says, MacLoz, you should contact Sigma, since camera manufacturers don't care about third party lenses.

Sigma did fix my 150-450 and 35mm Art for the K-1 mount problem.

OK, Adam, OK clackers, I will follow your recommendations with Sigma Europe.
Maybe your experience is stronger than my expectations.
Sincerely, thanks

StevieQ102 · 11-22-2018, 10:06 PM

Hey! I am having the exact same issue with the exact same lens and camera body, wondering if sending it in for a firmware update did the trick or if I am doomed to buy a new lens.
I have updated the camera body as of this date November 22 2018 with v1.11 and there is no new update.

Adam · 11-22-2018, 10:09 PM

Originally posted by StevieQ102

Hey! I am having the exact same issue with the exact same lens and camera body, wondering if sending it in for a firmware update did the trick or if I am doomed to buy a new lens.
I have updated the camera body as of this date November 22 2018 with v1.11 and there is no new update.

Sigma should be able to update the lens firmware for you. You'd have to send it in, but I don't think there's a charge for the service itself.

StevieQ102 · 11-22-2018, 10:11 PM

Ok, thankyou for the advice and quick response!

bigbaz · 01-01-2019, 03:37 PM

I had the same problem with the Sigma 120-400 mm when changing from a Ks2 to a K70. Both we’re bought from SRS microsystems, the K70 new and the lens over a year previously used. SRS had the firmware on the lens upgraded free of charge by Sigma UK. As a point of interest the lens also worked prior to the upgrade on my K50 and still does after the upgrade.

From my prospective excellent customer service from both of them.

jaq1967 · 07-10-2019, 01:11 PM

Originally posted by MacLoz

Tonight I was trying to shot the Moon with the Sigma 150-500 and K-70.
However, after reviewing everything I could imagine, it was impossible to do anything: K-70 was completely blocked. Even the LCD display remained ON after switching Off the K-70.

To check K-70, I mounted Pentax 55-300 PLM and there was no problem at all.

To check whether Sigma's 150-500 had any trouble, I mounted it on the K-5 and it worked fine in different setting conditions.

Few days ago, I was using Sigma 10-20mm F3.5 EX DC HSM on K-70 without any problem, so it seems that HSM is/was not a problem

Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ?

Anticipated thanks

Hello...

Saw this posting after having just discovered myself having the same problem with this same lens and K70. Tested lens on my K50 and works fine. On my K70 it just freezes the camera body. Can't even turn the body off unless you remove lens or take out battery.

Any updates on this issue???

bigbaz · 07-10-2019, 11:39 PM

Quote:

Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ?

Anticipated thanks

I had the same problem with the Sigma 120 - 400. The Camera shop I bought the lens and the K70 from arranged for an upgrade of the lens firmware through Sigma UK. This was done free of charge and the lens now works with the K70 as it should.

Full credit to Sigma UK and SRS Microsystems.

jaq1967 · 07-12-2019, 01:57 AM

From Sigma:

*Sorry to hear you have an issue with your Sigma lens.

*Please go to*https://www.sigma-imaging-uk.com/repairs-support/*and follow the instructions for sending it to us for a firmware update that should resolve the issue.* We will do this for £14.99 to cover the return postage.

*Turn around time is about 1 week and we will contact you once received.

*Kind Regards

*Chris

SIGMA IMAGING UK LTD
13 Little Mundells

09-26-2017, 01:17 PM	#1
MacLoz Junior Member Join Date: Aug 2009 Location: Malaga Posts: 34	K-70 compatibility with Sigma's 150-500mm F5-6.3 APO DG HSM Tonight I was trying to shot the Moon with the Sigma 150-500 and K-70. However, after reviewing everything I could imagine, it was impossible to do anything: K-70 was completely blocked. Even the LCD display remained ON after switching Off the K-70. To check K-70, I mounted Pentax 55-300 PLM and there was no problem at all. To check whether Sigma's 150-500 had any trouble, I mounted it on the K-5 and it worked fine in different setting conditions. Few days ago, I was using Sigma 10-20mm F3.5 EX DC HSM on K-70 without any problem, so it seems that HSM is/was not a problem Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ? Anticipated thanks Last edited by MacLoz; 09-27-2017 at 09:32 AM.

09-26-2017, 01:41 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	The lens should work, though it is not uncommon for older Sigma lenses to cause newer cameras to freeze, particularly in live view. You may want to contact Sigma for them to perform a firmware update for the lens. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

11-22-2018, 10:09 PM	#9
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	Originally posted by StevieQ102 Hey! I am having the exact same issue with the exact same lens and camera body, wondering if sending it in for a firmware update did the trick or if I am doomed to buy a new lens. I have updated the camera body as of this date November 22 2018 with v1.11 and there is no new update. Sigma should be able to update the lens firmware for you. You'd have to send it in, but I don't think there's a charge for the service itself. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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09-27-2017, 09:37 AM	#3
MacLoz Junior Member Join Date: Aug 2009 Location: Malaga Posts: 34 Original Poster	Originally posted by Adam The lens should work, though it is not uncommon for older Sigma lenses to cause newer cameras to freeze, particularly in live view. You may want to contact Sigma for them to perform a firmware update for the lens. Thank you, Adam I will follow your suggestion: I will contact Ricoh, requesting them to include Sigma's 150-500mm F5-6.3 APO DG HSM in a next K-70 firmware update.

09-27-2017, 12:12 PM	#4
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	Originally posted by MacLoz Thank you, Adam I will follow your suggestion: I will contact Ricoh, requesting them to include Sigma's 150-500mm F5-6.3 APO DG HSM in a next K-70 firmware update. I'm not sure they will do anything, but who knows. Anyway, you should contact Sigma, as you can send the lens to them for a forward update. A lot of users have had success with this Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

09-27-2017, 02:39 PM	#5
MacLoz Junior Member Join Date: Aug 2009 Location: Malaga Posts: 34 Original Poster	I doubt that Sigma Europe would care about such a particular case concerning an old product out of current catalog... Perhaps Ricoh has the problem not only with Sigma's 150-500, but also with other "competitor's" lenses, and not only with the new K-70, but also with the new KP... For me, it is clear that K-5 still works perfectly with the 150-500. But it is also true that the "old glory" K-5 had quite a few firmware updates and the promising K-70 just two: the very short running v 1.10, and the the very recent one v 1.11... Does Ricoh know about this incompatibility ? Is it a pending subject or just a missing detail among others more relevant ? in any case, I'm afraid it will take a little long to be solved. Fortunately, I still love my K-5.

09-27-2017, 02:51 PM	#6
clackers Otis Memorial Pentaxian Join Date: Jul 2013 Location: Melbourne Photos: Albums Posts: 16,397	Originally posted by MacLoz I doubt that Sigma Europe would care about such a particular case concerning an old product out of current catalog... Perhaps Ricoh has the problem not only with Sigma's 150-500, but also with other "competitor's" lenses, and not only with the new K-70, but also with the new KP... For me, it is clear that K-5 still works perfectly with the 150-500. But it is also true that the "old glory" K-5 had quite a few firmware updates and the promising K-70 just two: the very short running v 1.10, and the the very recent one v 1.11... Does Ricoh know about this incompatibility ? Is it a pending subject or just a missing detail among others more relevant ? in any case, I'm afraid it will take a little long to be solved. Fortunately, I still love my K-5. As Adam says, MacLoz, you should contact Sigma, since camera manufacturers don't care about third party lenses. Sigma did fix my 150-450 and 35mm Art for the K-1 mount problem.

09-28-2017, 09:26 AM	#7
MacLoz Junior Member Join Date: Aug 2009 Location: Malaga Posts: 34 Original Poster	Originally posted by clackers As Adam says, MacLoz, you should contact Sigma, since camera manufacturers don't care about third party lenses. Sigma did fix my 150-450 and 35mm Art for the K-1 mount problem. OK, Adam, OK clackers, I will follow your recommendations with Sigma Europe. Maybe your experience is stronger than my expectations. Sincerely, thanks

11-22-2018, 10:06 PM	#8
StevieQ102 New Member Join Date: Nov 2018 Posts: 2	Hey! I am having the exact same issue with the exact same lens and camera body, wondering if sending it in for a firmware update did the trick or if I am doomed to buy a new lens. I have updated the camera body as of this date November 22 2018 with v1.11 and there is no new update.

11-22-2018, 10:11 PM	#10
StevieQ102 New Member Join Date: Nov 2018 Posts: 2	Ok, thankyou for the advice and quick response!

01-01-2019, 03:37 PM	#11
bigbaz Senior Member Join Date: Jul 2015 Location: Seaton Carew Posts: 108	I had the same problem with the Sigma 120-400 mm when changing from a Ks2 to a K70. Both we’re bought from SRS microsystems, the K70 new and the lens over a year previously used. SRS had the firmware on the lens upgraded free of charge by Sigma UK. As a point of interest the lens also worked prior to the upgrade on my K50 and still does after the upgrade. From my prospective excellent customer service from both of them.

07-10-2019, 01:11 PM	#12
jaq1967 Forum Member Join Date: Jan 2010 Location: Essex Posts: 54	Originally posted by MacLoz Tonight I was trying to shot the Moon with the Sigma 150-500 and K-70. However, after reviewing everything I could imagine, it was impossible to do anything: K-70 was completely blocked. Even the LCD display remained ON after switching Off the K-70. To check K-70, I mounted Pentax 55-300 PLM and there was no problem at all. To check whether Sigma's 150-500 had any trouble, I mounted it on the K-5 and it worked fine in different setting conditions. Few days ago, I was using Sigma 10-20mm F3.5 EX DC HSM on K-70 without any problem, so it seems that HSM is/was not a problem Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ? Anticipated thanks Hello... Saw this posting after having just discovered myself having the same problem with this same lens and K70. Tested lens on my K50 and works fine. On my K70 it just freezes the camera body. Can't even turn the body off unless you remove lens or take out battery. Any updates on this issue???

07-10-2019, 11:39 PM	#13
bigbaz Senior Member Join Date: Jul 2015 Location: Seaton Carew Posts: 108	Quote: Does anybody know about any incompatiblity between K-70 and Sigma's 150-500 ? Anticipated thanks I had the same problem with the Sigma 120 - 400. The Camera shop I bought the lens and the K70 from arranged for an upgrade of the lens firmware through Sigma UK. This was done free of charge and the lens now works with the K70 as it should. Full credit to Sigma UK and SRS Microsystems.

07-12-2019, 01:57 AM	#14
jaq1967 Forum Member Join Date: Jan 2010 Location: Essex Posts: 54	From Sigma: Sorry to hear you have an issue with your Sigma lens. Please go tohttps://www.sigma-imaging-uk.com/repairs-support/and follow the instructions for sending it to us for a firmware update that should resolve the issue.* We will do this for £14.99 to cover the return postage. Turn around time is about 1 week and we will contact you once received. Kind Regards *Chris SIGMA IMAGING UK LTD 13 Little Mundells