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12-18-2017, 01:19 PM   #1
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Completely freezes when viewing images

Firmware version was already 1.10. In the past couple of weeks, when viewing photos in the camera, the camera completely freezes up. Completely. Even if you shut it off it stays on. No buttons work, at all. Have to remove battery to unfreeze it. I have only experienced this when viewing photos in the camera. If I move ahead or back 1 or 2 photos or zoom in, it freezes. Any ideas what's going on?

12-18-2017, 01:31 PM - 1 Like   #2
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The first thing I would try is a new SD card.

Do you format the card when you put it in the camera?
12-18-2017, 01:31 PM   #3
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Maybe an issue with the SD card.

Save all the current images to your PC & the reformat the SD card in the camera. See if it does it again after that.
12-18-2017, 02:08 PM   #4
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If the camera is new, arrange with the dealer for a replacement. If not, conventional wisdom for a freeze requiring battery pull is a power issue, major component failure, or water in the camera or something else. A bad or compromised SD card fall into that last category and ruling that out is worth a try.


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12-18-2017, 02:13 PM   #5
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Thanks for all the replies! Also, sorry to waste your time, but it was the SD card. I guess I thought I had used more than one. My bad, but thanks.
12-18-2017, 03:19 PM   #6
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I've said this before, and been roundly chastised, but I use each SDHC card once and once only, downloading each time I finish a session, and retiring the card when it is full. The cards, even now, are so cheap it seems false economy to re-use them - and after all, you couldn't re-use film.
12-18-2017, 10:17 PM   #7
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QuoteOriginally posted by bmesc Quote
Firmware version was already 1.10. In the past couple of weeks, when viewing photos in the camera, the camera completely freezes up. Completely. Even if you shut it off it stays on. No buttons work, at all. Have to remove battery to unfreeze it. I have only experienced this when viewing photos in the camera. If I move ahead or back 1 or 2 photos or zoom in, it freezes. Any ideas what's going on?
If the card contains photos from other cameras, this could cause instability. I'd recommend formatting the card (after transferring your photos!) or trying a different one, as this should solve the problem.


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12-19-2017, 07:19 AM   #8
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As other have said, sounds like the SD card. Try removing it and placing it in a SD card reader on your PC, and see if it also has problems accessing the photos. Try a different card, take a few test photos and see if advancing, reversing the viewing causes the lock up too. Always format an SD card with the camera and not on a PC, as the manufacturer advises.
12-20-2017, 08:28 AM   #9
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QuoteOriginally posted by 35mmfilmfan Quote
I've said this before, and been roundly chastised, but I use each SDHC card once and once only, downloading each time I finish a session, and retiring the card when it is full. The cards, even now, are so cheap it seems false economy to re-use them - and after all, you couldn't re-use film.
I won't chastise you, to each his own. And honestly the concept has some attraction in that you maintain a backup on the SD card. Back in the dawn of the digital age I did the same with 3.5" floppies from my Mavica. But the stack of floppies was enormous and the reliability after years of storage was very low.

Instead of never reusing a card, I always reformat the card when it goes back in the camera. I rotate 4 cards through the camera so I also have ( for a limited time) a backup retained on the disks. The time depends on how many shoots I am doing. Reformatting gives you essentially a new card and catches any potential problems before you have taken any images.
I always use SanDisk Extreme Pro cards, IMHO the gold standard, and replace any card immediately if it shows a fault. I assume with your method you are buying the cheapest available on sale? Interesting how both our methods achieve much the same thing but are completely different. I would go broke buying cards using your method, so mine works for me. But you also have a viable work flow so don't let anyone tell you it is wrong.

---------- Post added 12-20-17 at 07:30 AM ----------

QuoteOriginally posted by bmesc Quote
Also, sorry to waste your time, but it was the SD card.
Not a waste, that is what this forum is for. Glad you got it worked out.
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