Originally posted by Wolfeye
Is the flash defective
Best to avoid jumping to any conclusions too quickly - see how much information you can gather. Besides checking the compensation settings as pjv mentions, what metering mode is the camera in (spot, center weight, full matrix)? What shooting mode? Do you have AE/AF points linked in the custom menu? What happens if you change between P, Av, green mode? What zoom setting is the flash on? What shutter speed shows up in the EXIF data (because, at the risk of asking stupid questions, might there be overexposure from the *ambient* light?) Does the result vary if you have a longer or shorter distance to the bounce surface?
I'm thinking about these things today as well, because I just got an AF360FGZii as a gift from my wife and found dramatic differences among several bodies I tried it on. My K3ii exposes with it perfectly every time so far in p-ttl mode, which is great, since that's what I intend to mostly use it with. It does fine also on my Q7, even if it looks comical attached there. A K-01 seems to be hit or miss, and a K20D underexposes terribly regardless of what I do ... again,
so far. I expect the latter two are because of camera settings I haven't tracked down yet. Seems like p-ttl ought to always "just work" but if something is throwing it off, I'd suspect something to do with the camera first, rather than the flash -- just because the camera has so damn many settings.