Pentax gear delayed delivery in Australia

**Crooski** · 11-21-2020, 10:18 AM - **1 Like**

Strange situation in Australia in Holland all Pentax models in stock and with extra black Friday discount

Attached Images

Paul the Sunman · 11-21-2020, 01:49 PM - **2 Likes**

I have written to CRK, respectfully asking about the low stock and delays. Let's see if they reply.

------------------------------------------------------------
Update 3 Dec: no reply.

**c.a.m** · 11-21-2020, 02:14 PM - **2 Likes**

Originally posted by Robbie75

I am trying to stay loyal to the pentax brand but this is seriously testing me. Contemplating a full refund for the kit plus accessories ($4K-ish) and jumping ship.

Like you, I've been frustrated in the past with delays for goods or repair service. As others have said, the K-70 and 18-135mm lens is a good kit; once you have it in hand, I think you would be happy with it. The slow delivery is unfortunate, as are the frequent changes in availability date.

Jumping to another brand is certainly one way to gain faster access to a camera kit, and there are plenty of good systems. From what I've read, however, no brand -- including Pentax -- is without weaknesses or frustrations. Variably across the brands, cameras are out of stock owing to high demand; failures occur; image quality may be inferior; good lenses are expensive; firmware updates can contain glitches; etc. One's patience can be tested in any of the brands.

I hope you find an agreeable solution after waiting three months!

- Craig

dave_roe · 11-21-2020, 02:26 PM

With all of the events around the virus the supply chain and delivery channels are a mess.

The only thing I would suggest is if you want it fast only order from a dealer that has it in stock. Might cost more in the end but it is an option.

garywakeling · 11-21-2020, 03:28 PM

I have always had pretty quick service from CR, perhaps cancel that and reorder with the current black Friday 15% off deal?

dbs · 11-21-2020, 03:31 PM

Originally posted by dave_roe

With all of the events around the virus the supply chain and delivery channels are a mess.

The only thing I would suggest is if you want it fast only order from a dealer that has it in stock. Might cost more in the end but it is an option.

Hi Dave

The OP is dealing with the main importer for Aus who supplies the retailers.
We are a small market and numbers of units too us are low, overseas would be of preference before us.
Tracking a K 70 would be a lottery and lots of phone calls nationally even if available .. somewhere
We just have to bide our time and wait.

Dave

dbs · 11-21-2020, 03:34 PM

Originally posted by garywakeling

I have always had pretty quick service from CR, perhaps cancel that and reorder with the current black Friday 15% off deal?

Hi Gary

Sounds good but there are none in the country so the wait stays the same.

Dave

Not a Number · 11-21-2020, 06:20 PM

Back in the early 1970s I waited a year or so for a part to come from Japan to the US West Coast. A while back it took 8-10 months for some photo gear to get from Singapore to the West Coast. I had purchased some gear from the same vendor previously and it only took about two weeks. Fell into a black hole in tracking and I had pushed it out of my mind. Just when I recalled that I hadn't received the item and was about to contact the vendor I got notice the package was ready for pickup.

Robbie75 · 11-21-2020, 08:22 PM

Yeah, unfortunately no stock Australia wide all subject to the supplier..
I love the pentax platform as mentioned and as with everything a warranty is a huge selling point for me..
Just not sure why the extensive delay (not crk's fault and Iknow that). Extremely frustrating when you have the car and no motor to go for a drive.
Guess I'm at the mercy of the supplier..
C'mon Ricoh make it happen, please.

Not a Number · 11-22-2020, 03:53 AM

Have you seen this?

Australia: k70 + Sigma 17-50mm F2.8 EX DC Lens & Acc. Bundle - PentaxForums.com

Granted it is not the lens you want but if they have the K-70 in stock (shopping bag/cart doesn't say if in or out of stock) might be the way to go.

Edit: Warranty coverage may be a problem if the vendor isn't an authorized Ricoh/Pentax seller.

Sandy Hancock · 11-22-2020, 04:40 AM

Whenever possible, I try order items that are in stock. When that has been the case, delivery from CR Kennedy has been reliably and impressively quick.

noelpolar · 11-22-2020, 04:52 AM - **1 Like**

I ordered a coffee machine recently.... no aust stock.... was sent from itally..... 9 days later and I had it in Goolwa.... it is all a mystery.

**Digitalis** · 11-22-2020, 05:58 AM

I have been ordering things from manufacturers directly in the UK,Germany,US and Japan and it seems local stockists are experiencing greater disruptions.

cmohr · 11-22-2020, 02:48 PM

dcxpert... CRK's fleabay store has KP's instock., you should see if they can upgrade your order to the KP to make up for the delay.

Robbie75 · 12-02-2020, 07:21 PM - **4 Likes**

So after watching the arrival dates on their website (crk) bounce around and change 4 times in the last 2 weeks... this morning it said low stock for the k-70 + 18-135mm...
My order was still showing "backorder".. A phone call to the adelaide branch and the lady assigned one to my order, she couldn't understand why it wasn't done earlier. Lucky I called them I guess

11-21-2020, 01:49 PM - 2 Likes	#17
Paul the Sunman Pentaxian Join Date: Aug 2011 Location: Melbourne Photos: Gallery Posts: 4,843	I have written to CRK, respectfully asking about the low stock and delays. Let's see if they reply. ------------------------------------------------------------ Update 3 Dec: no reply. Last edited by Paul the Sunman; 12-03-2020 at 03:48 AM.

11-21-2020, 02:14 PM - 2 Likes	#18
c.a.m Site Supporter Join Date: Jan 2013 Location: Ottawa, Canada Photos: Gallery \| Albums Posts: 4,188	Originally posted by Robbie75 I am trying to stay loyal to the pentax brand but this is seriously testing me. Contemplating a full refund for the kit plus accessories ($4K-ish) and jumping ship. Like you, I've been frustrated in the past with delays for goods or repair service. As others have said, the K-70 and 18-135mm lens is a good kit; once you have it in hand, I think you would be happy with it. The slow delivery is unfortunate, as are the frequent changes in availability date. Jumping to another brand is certainly one way to gain faster access to a camera kit, and there are plenty of good systems. From what I've read, however, no brand -- including Pentax -- is without weaknesses or frustrations. Variably across the brands, cameras are out of stock owing to high demand; failures occur; image quality may be inferior; good lenses are expensive; firmware updates can contain glitches; etc. One's patience can be tested in any of the brands. I hope you find an agreeable solution after waiting three months! - Craig Last edited by c.a.m; 11-21-2020 at 03:46 PM.

11-22-2020, 03:53 AM	#25
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Have you seen this? Australia: k70 + Sigma 17-50mm F2.8 EX DC Lens & Acc. Bundle - PentaxForums.com Granted it is not the lens you want but if they have the K-70 in stock (shopping bag/cart doesn't say if in or out of stock) might be the way to go. Edit: Warranty coverage may be a problem if the vendor isn't an authorized Ricoh/Pentax seller. Last edited by Not a Number; 11-22-2020 at 06:19 AM.

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11-21-2020, 10:18 AM - 1 Like	#16
Crooski Loyal Site Supporter Join Date: Feb 2013 Location: Rozenburg , Zuid-Holland Photos: Gallery Posts: 3,678	Strange situation in Australia in Holland all Pentax models in stock and with extra black Friday discount Attached Images

11-21-2020, 02:26 PM	#19
dave_roe Moderator Loyal Site Supporter Join Date: Jun 2008 Location: Rome, Italy Photos: Albums Posts: 584	With all of the events around the virus the supply chain and delivery channels are a mess. The only thing I would suggest is if you want it fast only order from a dealer that has it in stock. Might cost more in the end but it is an option.

11-21-2020, 03:28 PM	#20
garywakeling Moderator Join Date: Jul 2011 Location: Melbourne Photos: Gallery \| Albums Posts: 1,758	I have always had pretty quick service from CR, perhaps cancel that and reorder with the current black Friday 15% off deal?

11-21-2020, 03:31 PM	#21
dbs Pentaxian Join Date: Jun 2010 Location: Clare Valley S A Photos: Albums Posts: 7,563	Originally posted by dave_roe With all of the events around the virus the supply chain and delivery channels are a mess. The only thing I would suggest is if you want it fast only order from a dealer that has it in stock. Might cost more in the end but it is an option. Hi Dave The OP is dealing with the main importer for Aus who supplies the retailers. We are a small market and numbers of units too us are low, overseas would be of preference before us. Tracking a K 70 would be a lottery and lots of phone calls nationally even if available .. somewhere We just have to bide our time and wait. Dave

11-21-2020, 03:34 PM	#22
dbs Pentaxian Join Date: Jun 2010 Location: Clare Valley S A Photos: Albums Posts: 7,563	Originally posted by garywakeling I have always had pretty quick service from CR, perhaps cancel that and reorder with the current black Friday 15% off deal? Hi Gary Sounds good but there are none in the country so the wait stays the same. Dave

11-21-2020, 06:20 PM	#23
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Back in the early 1970s I waited a year or so for a part to come from Japan to the US West Coast. A while back it took 8-10 months for some photo gear to get from Singapore to the West Coast. I had purchased some gear from the same vendor previously and it only took about two weeks. Fell into a black hole in tracking and I had pushed it out of my mind. Just when I recalled that I hadn't received the item and was about to contact the vendor I got notice the package was ready for pickup.

11-21-2020, 08:22 PM	#24
Robbie75 New Member Join Date: May 2014 Posts: 9 Original Poster	Yeah, unfortunately no stock Australia wide all subject to the supplier.. I love the pentax platform as mentioned and as with everything a warranty is a huge selling point for me.. Just not sure why the extensive delay (not crk's fault and Iknow that). Extremely frustrating when you have the car and no motor to go for a drive. Guess I'm at the mercy of the supplier.. C'mon Ricoh make it happen, please.

11-22-2020, 04:40 AM	#26
Sandy Hancock Moderator Site Supporter Join Date: Feb 2012 Location: Adelaide Hills, South Australia Photos: Gallery \| Albums Posts: 11,272	Whenever possible, I try order items that are in stock. When that has been the case, delivery from CR Kennedy has been reliably and impressively quick.

11-22-2020, 04:52 AM - 1 Like	#27
noelpolar Veteran Member Join Date: Oct 2013 Location: Goolwa, SA Photos: Gallery Posts: 4,310	I ordered a coffee machine recently.... no aust stock.... was sent from itally..... 9 days later and I had it in Goolwa.... it is all a mystery.

11-22-2020, 05:58 AM	#28
Digitalis Site Supporter Join Date: Mar 2009 Location: Melbourne, Victoria Photos: Gallery Posts: 11,694	I have been ordering things from manufacturers directly in the UK,Germany,US and Japan and it seems local stockists are experiencing greater disruptions.

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11-22-2020, 02:48 PM	#29
cmohr Pentaxian Join Date: Apr 2011 Location: Brisbane. Australia Photos: Gallery Posts: 1,824	dcxpert... CRK's fleabay store has KP's instock., you should see if they can upgrade your order to the KP to make up for the delay.

12-02-2020, 07:21 PM - 4 Likes	#30
Robbie75 New Member Join Date: May 2014 Posts: 9 Original Poster	So after watching the arrival dates on their website (crk) bounce around and change 4 times in the last 2 weeks... this morning it said low stock for the k-70 + 18-135mm... My order was still showing "backorder".. A phone call to the adelaide branch and the lady assigned one to my order, she couldn't understand why it wasn't done earlier. Lucky I called them I guess