Purchased the pentax k5 ebook and downloaded it but now it has disappeared.

Bella9 · 10-10-2022, 09:27 PM

Cannot download copy as it says downloads complete.....it is a mystery as I was reading (and enjoying it) on my iPad and now its gone. Tried to download again and not permitted to do so.

Adam · 10-11-2022, 12:34 AM

I don't see any purchases associated with your account, did you purchase on this site? If so, please forward me the transaction details via PM and I will try to look it up.

If you purchased from Yvon I have no way to look up those orders, but can put you in touch with the right person to help.

Bella9 · 10-11-2022, 05:54 PM

This is my receipt from PayPal.

Adam · 10-11-2022, 06:10 PM

(private info redacted)

It looks like that purchase/account isn't associated with the forum. I've PMed you instructions with next steps.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

10-10-2022, 09:27 PM	#1
Bella9 New Member Join Date: Nov 2018 Posts: 5	Purchased the pentax k5 ebook and downloaded it but now it has disappeared. Cannot download copy as it says downloads complete.....it is a mystery as I was reading (and enjoying it) on my iPad and now its gone. Tried to download again and not permitted to do so.

10-11-2022, 12:34 AM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,609	I don't see any purchases associated with your account, did you purchase on this site? If so, please forward me the transaction details via PM and I will try to look it up. If you purchased from Yvon I have no way to look up those orders, but can put you in touch with the right person to help. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

10-11-2022, 05:54 PM	#3
Bella9 New Member Join Date: Nov 2018 Posts: 5 Original Poster	Reply re Pentax K5 ebook This is my receipt from PayPal. Last edited by Adam; 10-11-2022 at 06:10 PM.

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10-11-2022, 06:10 PM	#4
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,609	(private info redacted) It looks like that purchase/account isn't associated with the forum. I've PMed you instructions with next steps. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers: