Broken LCD Screen

**schnur07** · 04-15-2023, 08:24 PM

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I posted in December that I cracked the LCD screen on my KP. I've taken it to a couple local camera shops (Portland, OR). The first one charged me $60 too look it over and then told me several days later that they'd have to send it off for repair at about $700. The second place was able to tell me over the counter that they can't buy parts for it but maybe they could possibly find the part if they had the part number. Does anybody know if there's a place that lists the part numbers? I can't find anything using google. Maybe chatgpt!

I think I might put an ad in the buy/sell to see if anybody has a broken one they wouldn't mind selling me cheap for parts and then have the local place repair it.

I looked at the Precision Camera website and it looks like the minimum repair would be $500 - I don't know that they do their online estimates - they just ask for the model number. They don't ask what is wrong with it.

It seems like it wouldn't be that difficult of a fix - very frustrating. It's virtually unusable because I can't see the right half of the screen - so using the menu is not possible.

Any other ideas? I have the KP 3 III, but often times I use both cameras fitted with different lenses.

MarkJerling · 04-15-2023, 11:34 PM - **1 Like**

Talk to your insurance company. Make it their problem.

**photogem** · 04-16-2023, 12:00 AM - **1 Like**

The estimated prices are ridicilous!

The most expensive Pentax LCD screen is the one from the K3 (3,2"),
most 3" screens cost at the most $ 50.

In Germany the official Pentax repairshops Kamerazeit in Luebeck and Maerz Hamburg charged € 200 for a KP LCD replacement!

**allanmh** · 04-16-2023, 01:45 AM

At those prices, why not buy a used KP to replace it?

Not a Number · 04-16-2023, 05:04 AM

Precision won't give you an actual estimate until they can inspect the equipment. They won't charge your card until you approve the work and it is completed and shipped. You can always decline the estimate although you would have to pay for return shipping.

You would need the service parts list to get part numbers. It appears that Ricoh no longer sells service manuals and parts lists as the KP manuals are not available online as some of the earlier models are.

Even with a part number Ricoh will not sell parts except to one of their authorized repair centers.

There are replacement screens for other model Pentax available on eBay. The seller for this screen for this K-R/5/7 screen seems to specialize in camera screens. Perhaps they can help you. Listings don't mention OEM parts. There are also sellers in Germany and Poland that seem to sell replacement screens.

LCD Replacement Screen Display f Pentax K-R K-5 K-7 711766763589 | eBay

simsburyphoto · 04-16-2023, 08:42 AM

You could try KEH Georgia. They have done some repairs for me in the past.

**Bob 256** · 04-16-2023, 10:38 AM

Here's another eBay screen source you might e-mail to see if they carry a KP screen.

NEW LCD Display Screen For PENTAX K-1 Repair Part K1 | eBay

**ramseybuckeye** · 04-16-2023, 10:45 AM

Originally posted by simsburyphoto

You could try KEH Georgia. They have done some repairs for me in the past.

KEH will not fix Pentax cameras because they cannot get parts. I wasted money and sent a KP there and they returned it with that message, why can't they put that on the website?

**AggieDad** · 04-16-2023, 05:13 PM

Originally posted by ramseybuckeye

KEH will not fix Pentax cameras because they cannot get parts. I wasted money and sent a KP there and they returned it with that message, why can't they put that on the website?

Why won't Pentax supply parts?

Not a Number · 04-16-2023, 06:13 PM

Originally posted by AggieDad

Why won't Pentax supply parts?

Ricoh changed their policy a couple years ago and will only sell parts to their authorized service centers. Before that they would sell parts to other camera repair businesses as well.

Medex · 04-16-2023, 11:38 PM

Originally posted by Bob 256

Here's another eBay screen source you might e-mail to see if they carry a KP screen.

NEW LCD Display Screen For PENTAX K-1 Repair Part K1 | eBay

Thank you

**Bob 256** · 04-17-2023, 08:05 AM - **1 Like**

Originally posted by Medex

This is NOT K-1 screen FOR SURE. K-1 screen has different flex cable

Understood, but it's possible the supplier might have one or knows one that works for the KP. There's a supplier link in the K-1 screen listing (same is true for post #5).

PrincePolo · 04-17-2023, 12:14 PM

I brought my Pentax KP to a local camera repair shop about two weeks ago because my LCD just stopped working. Its obviously an easy and relatively cheap replacement however the shop can't find any replacement LCDs because Ricoh just doesn't sell them to anyone aside from their authorized service centers. The official authorized repair center near me has extremely poor reviews as well as much higher price estimates than literally any local shop I took the camera for an estimate for similar repairs.

There are so many posts (on this forum and elsewhere) about the KP's LCD needing repair or replacement. I'm surprised that Ricoh has not allowed for the sale of spare parts or even acknowledged that this is a relatively common issue for the KP.

**Bob 256** · 04-18-2023, 07:54 AM - **1 Like**

Originally posted by PrincePolo

I brought my Pentax KP to a local camera repair shop about two weeks ago because my LCD just stopped working. Its obviously an easy and relatively cheap replacement however the shop can't find any replacement LCDs because Ricoh just doesn't sell them to anyone aside from their authorized service centers. The official authorized repair center near me has extremely poor reviews as well as much higher price estimates than literally any local shop I took the camera for an estimate for similar repairs.

There are so many posts (on this forum and elsewhere) about the KP's LCD needing repair or replacement. I'm surprised that Ricoh has not allowed for the sale of spare parts or even acknowledged that this is a relatively common issue for the KP.

Good point and the fact that LCD screens often end up being damaged in accidents should prod Ricoh to offer screens as is done in the cell-phone industry. One can easily find a replacement screen for most any phone - why not cameras? It may be that Ricoh wants to keep the actual repair under their control so other camera issues aren't created when an unqualified person botches the LCD replacement job, but it would be nice if these screens were available.

jimfellows · 11-27-2023, 10:21 AM

I too am looking for a KP LCD screen and/or the the flex wire that attaches it to the body of the camera. Has anybody had any luck sourcing these parts?

04-15-2023, 08:24 PM	#1
schnur07 Site Supporter Join Date: Dec 2012 Posts: 102	Broken LCD Screen Staff note: This post may contain affiliate links, which means Pentax Forums may earn a small commission if a visitor clicks through and makes a purchase. If you would like to support the forum directly, you may also make a donation here. I posted in December that I cracked the LCD screen on my KP. I've taken it to a couple local camera shops (Portland, OR). The first one charged me $60 too look it over and then told me several days later that they'd have to send it off for repair at about $700. The second place was able to tell me over the counter that they can't buy parts for it but maybe they could possibly find the part if they had the part number. Does anybody know if there's a place that lists the part numbers? I can't find anything using google. Maybe chatgpt! I think I might put an ad in the buy/sell to see if anybody has a broken one they wouldn't mind selling me cheap for parts and then have the local place repair it. I looked at the Precision Camera website and it looks like the minimum repair would be $500 - I don't know that they do their online estimates - they just ask for the model number. They don't ask what is wrong with it. It seems like it wouldn't be that difficult of a fix - very frustrating. It's virtually unusable because I can't see the right half of the screen - so using the menu is not possible. Any other ideas? I have the KP 3 III, but often times I use both cameras fitted with different lenses.

04-16-2023, 11:38 PM	#11
Medex Pentaxian Join Date: May 2013 Location: Vilnius Posts: 1,021	Originally posted by Bob 256 Here's another eBay screen source you might e-mail to see if they carry a KP screen. NEW LCD Display Screen For PENTAX K-1 Repair Part K1 \| eBay Thank you Last edited by Medex; 02-08-2024 at 04:07 AM.

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04-15-2023, 11:34 PM - 1 Like	#2
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,408	Talk to your insurance company. Make it their problem.

04-16-2023, 12:00 AM - 1 Like	#3
photogem Site Supporter Join Date: Apr 2015 Posts: 3,522	The estimated prices are ridicilous! The most expensive Pentax LCD screen is the one from the K3 (3,2"), most 3" screens cost at the most $ 50. In Germany the official Pentax repairshops Kamerazeit in Luebeck and Maerz Hamburg charged € 200 for a KP LCD replacement!

04-16-2023, 01:45 AM	#4
allanmh Loyal Site Supporter Join Date: Jan 2013 Location: København, Danmark Posts: 156	At those prices, why not buy a used KP to replace it?

04-16-2023, 05:04 AM	#5
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Precision won't give you an actual estimate until they can inspect the equipment. They won't charge your card until you approve the work and it is completed and shipped. You can always decline the estimate although you would have to pay for return shipping. You would need the service parts list to get part numbers. It appears that Ricoh no longer sells service manuals and parts lists as the KP manuals are not available online as some of the earlier models are. Even with a part number Ricoh will not sell parts except to one of their authorized repair centers. There are replacement screens for other model Pentax available on eBay. The seller for this screen for this K-R/5/7 screen seems to specialize in camera screens. Perhaps they can help you. Listings don't mention OEM parts. There are also sellers in Germany and Poland that seem to sell replacement screens. LCD Replacement Screen Display f Pentax K-R K-5 K-7 711766763589 \| eBay

04-16-2023, 08:42 AM	#6
simsburyphoto Senior Member Join Date: Dec 2014 Posts: 244	You could try KEH Georgia. They have done some repairs for me in the past.

04-16-2023, 10:38 AM	#7
Bob 256 Site Supporter Join Date: Jun 2008 Location: Idaho Photos: Gallery Posts: 2,377	Here's another eBay screen source you might e-mail to see if they carry a KP screen. NEW LCD Display Screen For PENTAX K-1 Repair Part K1 \| eBay

04-16-2023, 10:45 AM	#8
ramseybuckeye Site Supporter Join Date: Apr 2009 Location: Hampstead, NC Photos: Gallery Posts: 17,294	Originally posted by simsburyphoto You could try KEH Georgia. They have done some repairs for me in the past. KEH will not fix Pentax cameras because they cannot get parts. I wasted money and sent a KP there and they returned it with that message, why can't they put that on the website?

04-16-2023, 05:13 PM	#9
AggieDad Site Supporter Join Date: Jan 2015 Location: Houston, TX Photos: Gallery \| Albums Posts: 1,455	Originally posted by ramseybuckeye KEH will not fix Pentax cameras because they cannot get parts. I wasted money and sent a KP there and they returned it with that message, why can't they put that on the website? Why won't Pentax supply parts?

04-16-2023, 06:13 PM	#10
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Originally posted by AggieDad Why won't Pentax supply parts? Ricoh changed their policy a couple years ago and will only sell parts to their authorized service centers. Before that they would sell parts to other camera repair businesses as well.

04-17-2023, 08:05 AM - 1 Like	#12
Bob 256 Site Supporter Join Date: Jun 2008 Location: Idaho Photos: Gallery Posts: 2,377	Originally posted by Medex This is NOT K-1 screen FOR SURE. K-1 screen has different flex cable Understood, but it's possible the supplier might have one or knows one that works for the KP. There's a supplier link in the K-1 screen listing (same is true for post #5).

04-17-2023, 12:14 PM	#13
PrincePolo New Member Join Date: Apr 2023 Posts: 1	I brought my Pentax KP to a local camera repair shop about two weeks ago because my LCD just stopped working. Its obviously an easy and relatively cheap replacement however the shop can't find any replacement LCDs because Ricoh just doesn't sell them to anyone aside from their authorized service centers. The official authorized repair center near me has extremely poor reviews as well as much higher price estimates than literally any local shop I took the camera for an estimate for similar repairs. There are so many posts (on this forum and elsewhere) about the KP's LCD needing repair or replacement. I'm surprised that Ricoh has not allowed for the sale of spare parts or even acknowledged that this is a relatively common issue for the KP.

04-18-2023, 07:54 AM - 1 Like	#14
Bob 256 Site Supporter Join Date: Jun 2008 Location: Idaho Photos: Gallery Posts: 2,377	Originally posted by PrincePolo I brought my Pentax KP to a local camera repair shop about two weeks ago because my LCD just stopped working. Its obviously an easy and relatively cheap replacement however the shop can't find any replacement LCDs because Ricoh just doesn't sell them to anyone aside from their authorized service centers. The official authorized repair center near me has extremely poor reviews as well as much higher price estimates than literally any local shop I took the camera for an estimate for similar repairs. There are so many posts (on this forum and elsewhere) about the KP's LCD needing repair or replacement. I'm surprised that Ricoh has not allowed for the sale of spare parts or even acknowledged that this is a relatively common issue for the KP. Good point and the fact that LCD screens often end up being damaged in accidents should prod Ricoh to offer screens as is done in the cell-phone industry. One can easily find a replacement screen for most any phone - why not cameras? It may be that Ricoh wants to keep the actual repair under their control so other camera issues aren't created when an unqualified person botches the LCD replacement job, but it would be nice if these screens were available.

11-27-2023, 10:21 AM	#15
jimfellows Senior Member Join Date: Aug 2014 Location: New Hampshire Posts: 108	I too am looking for a KP LCD screen and/or the the flex wire that attaches it to the body of the camera. Has anybody had any luck sourcing these parts?