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11-03-2017, 10:08 AM   #1
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Theta 360 / original: wifi password problems w/ documentation

Hi Folks,
I bought a used Theta original and can't connect to the wifi network that it creates. All of the listed numbers on the sticker are too short to be a password for the security type used by the device.

I'm going off this doc:
RICOH THETA - User Guide

I've tried combining both number/letter combinations and gotten nowhere. Not off to a great start. Either set of letters/numbers is too short to be a wifi password on its own. :/

11-03-2017, 12:47 PM   #2
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I believe the password is in the network SSID. Try the last 8 characters. Should be 2 letters and 6 numbers.

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11-03-2017, 01:02 PM   #3
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Thanks Adam!
So it turns out the password is right, but this silly thing is only connectable by my old smartphone I had laying around and my laptop. It does not connect with my new Motorola G5 Plus. It accepts the password and immediately resets the connection. Ricoh probably needs to get to the bottom of why some phones can connect but others immediately get a reset back from the Theta device's wifi AP.

Boooo
11-03-2017, 01:18 PM   #4
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Are you connecting trough the app or the the phone's WiFi manager?


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11-03-2017, 07:22 PM   #5
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QuoteOriginally posted by Adam Quote
Are you connecting trough the app or the the phone's WiFi manager?
I've been trying to connect with the phones own OS wifi manager. It didn't seem like the original theta app wrapped that functionality into the app itself.
11-03-2017, 09:45 PM   #6
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That's definitely the safest way to go about connecting.

It seems the G5 has a fairly common issue where it disconnects unexpectedly from networks. Some guides recommend disabling wi-fi scanning, forgetting the network, then adding the network again.

Of course it could have something to do with the fact that the original Theta is old, but 802.11 is a standard spec so this shouldn't matter, in theory.

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11-04-2017, 04:38 AM   #7
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Thanks Adam,
I just wish they would allow an option to go without wifi security as a fall-back.
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