Originally posted by Mccsiz Each time I am told that the lens is sitting on the Ricoh technician's bench with a video of the lens for comparison (they don't have a real lens), but that the Ricoh technician rarely comes in to work.
Sun Camera is an authorized Pentax/Ricoh repair facility. I'd be leaning on Pentax more to get something done sooner. Call them daily if you have to - it's an expensive lens to have sitting in a repair shop waiting for a tech who doesn't show up for work. Plus any warranty you do have on it is ticking down, so I'd press for an extension by any amount of time the lens is sitting at Sun Camera.