“Standard Warranty”: defined by the law in force in the country.
“Limited Conventional Warranty”,offered by SUNWAYFOTO as a special extension of the “standard” Warranty. SUNWAYFOTO “Limited Conventional Warranty” is free of charge.
Notes:
1. This warranty is only for SUNWAYFOTO products by our company.
2. Please keep all the warranty certificates carefully; they will be required when you need service.
3. All warranty certificates shall be stamped by the sellers to take effect.
“Standard Warranty”
The period of validity of this standard Warranty is defined by the law in force in the country, state or region where the product is sold - for example, for retail sales in the EEC this standard warranty is for two years from the date of sale to the original purchaser.
This warranty does not cover any defects or costs caused by:
- Misuse and subsequent damage. Misuse is defined by, but not limited to, the cases described here below, in the additional documentation and in the instruction manual included with the product. (
Especially the water enters, broken or damaged by human being)
- Modification, alteration, repair or service of this product by anyone other than SUNWAYFOTO;
- The irresistible power (just like flood, fire, earthquake
and so on)causes the malfunction or damage
- Any use of the product other than that for which it was designed;
- Failure to comply with care and maintenance instructions accompanying the product.
- Physical abuse to, overload of, or misuse of, the product or operation thereof in a manner contrary to the instructions accompanying the product;
- No warranty card and the warranty card has been altered.
- The products presented are not listed on the warranty card
- The date of purchase not be seen or without the seller seal on it.
- Shipment of the product to SUNWAYFOTO for service.
SUNWAYFOTO “Limited Conventional Warranty”- 5-year limited warranty extension
Beyond the standard compulsory coverage outlined above, SUNWAYFOTO offers an additional 5 years’ limited warranty extension in accordance with the terms and conditions as below. The SUNWAYFOTO “Conventional Warranty” is free of charge and does not affect the compulsory “Standard Warranty”.
How to get the SUNWAYFOTO 5 year free “Limited Conventional Warranty”
To take advantage of the “Conventional Warranty” extension scheme, you must register with us within 1 month from the product purchase.
How to Register Your Purchase and get the 5 year limited warranty extension.
a) You can register your purchase and answer the questionnaire online at
Warranty Card Register - Sunwayphoto-a superior photography accessories manufacturer in Shenzhen China
b) you must keep the warranty card, sunwayfoto customer information card and your receipt as proof of purchase for the warranty to be valid: you will need to resend the cards and the receipt when you service or repair your product under warranty.
Terms and Conditions of the SUNWAYFOTO Free "Limited Conventional Warranty"
The “Limited Conventional Warranty” offered by SUNWAYFOTO warrants, to the original purchaser only, is that this product will be free from defects in materials and workmanship under normal and proper usage for an extra 5 year period above and beyond the standard period imposed by the law in the country where the product was sold.
SUNWAYFOTO’s obligation in this 5 year warranty extension is limited to replacing or repairing, at SUNWAYFOTO’s discretion, products or parts determined by SUNWAYFOTO to be defective in materials or workmanship.
If the original product has been superseded, replacement may be made with a current model of the same quality and equivalent function. Warranty of any replacement parts is limited to 90 days or the unexpired portion of the warranty period of the product on which the parts are being used, whichever is longer.
This warranty does not cover any defects or costs caused by:
- Misuse and subsequent damage. Misuse is defined by, but not limited to, the cases described here below, in the additional documentation and in the instruction manual included with the product. (Especially the water enters, broken or damaged by human being)
- Modification, alteration, repair or service of this product by anyone other than SUNWAYFOTO;
- The irresistible power (just like flood, fire, earthquake and so on) causes the malfunction or damage
- Any use of the product other than that for which it was designed;
- Failure to comply with care and maintenance instructions accompanying the product.
- Physical abuse to, overload of, or misuse of, the product or operation thereof in a manner contrary to the instructions accompanying the product;
- No warranty card and the warranty card has been altered.
- The products presented are not listed on the warranty card
- The date of purchase not be seen or without the seller seal on it.
- Shipment of the product to SUNWAYFOTO for service.
This additional warranty does not cover labor costs.
Unless local law in the country, state or region of purchase dictates otherwise, SUNWAYFOTO will under no circumstances be liable for any special incidental or consequential damages, including, but not limited to, personal injury, property damage, damage to or loss of equipment, lost profits or revenue, costs of renting replacements and other additional expenses, even if SUNWAYFOTO has been advised of the possibility of such damages.
To obtain the warranty service, the purchaser should return the product or the defective part(s), carefully packed and with proof of purchase date to the SUNWAYFOTO distributor in the country of purchase (for up-to-date addresses, see
Contact Us - Sunwayphoto-a superior photography accessories manufacturer in Shenzhen China) or to the shop/store where the product was purchased. All shipping expenses are the purchaser’s responsibility.
In accepting this extended warranty you agree that the terms and conditions of it are the entire agreement between us relating to the extension of the liability of us as the producer under the law of the country, state or region where the product has been sold. In particular there is no other express or implied warranty given by SUNWAYFOTO as the producer to you.
Storage, use and distribution of the information you provide.
By completing the registration form and questionnaire, you authorize SUNWAYFOTO and those companies directly involved in the fulfillment of our limited warranty extension to use the information you give for the following purposes:
- to fulfill our obligations under the limited warranty extension, in order to offer you a better service
- to keep track of product sales, production batches and defects, in order to improve existing products
- to perform statistical research and analysis of market trends in order to improve new products
Your information will be stored electronically by SUNWAYFOTO, and may be given to SUNWAYFOTO distributors for service or repair of your product under the limited warranty extension. You can write to us at any time to see a copy of the information from you that we have stored, and you can also ask us at any time to cancel all information held about you.
Notes:
1 If you have any questions about the warranty, please call our service hotline 0086-400 666 3766,
2 We will not reissue for you if you lose your warranty card.
Product registration
Thank you for purchasing our SUNWAYFOTO products. In order to provide better service, kindly suggest you register your product on our website [
www.sunwayfoto.com] within 1 mouth from purchase. By simply submitting the product information and customer contact information, you will complete the registration, and get 5-year limited conventional warranty extension on certain series products.