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Yesterday, I was browsing the Internet, looking for a replacement foam insert for an older Promaster camera case I have. After 15 years of hard use, the pick & pluck foam has seen much better days! Not being able to find what I wanted, I called the manufacturer of the case, itself.
A man of obvious importance answered the phone and introduced himself as "John." I explained my problem and he told me that the company no longer made that style case. He gave me a model number and asked me to look it over and call him back if it looked like it would be a suitable replacement for my worn out one.
I agreed, but was thinking to myself, "I DON'T want to buy a new one, I just want to FIX the old one!" But, I checked out the new model as he suggested and called him back and said, "Yes, it's very nice. How much does it cost?"
"Oh, there will be no charge. I have the discretion of sending one to you in appreciation of your support for our brand. So, leave your shipping information with my secretary and I'll have one sent to you. Thank you for buying Promaster products.... and have a nice day."
Imagine that! A Promaster Model 4764 coming my way, gratis, courtesy of "John" at Promaster! I must be living right, because I've sure been having some mighty good luck lately! I think I'm gonna' buy a lottery ticket this afternoon!
Last edited by Dewman; 08-19-2015 at 02:51 PM.