Received the Domke Little bit Bigger bag for birthday in October. It is built to the same standards as my approx 20 year old original F2 size bag. My only disapointment was the "greyish/silver" color of the original was discontinued years ago. The new bag is light tan. It is quite a bit bigger than the F2. That is good because I need it for all the lenses (darn LBA). It will even hold a 400 in the back pocket.
Not sure how much customer service you would need from a bag company. Never called Domke in the 20 years of owning the first. Our semi local proshop still carries them. They had the new Photo J bags. Preferred the layout of the F1. If I thought Domke was going out I would buy another couple from someone like B&H. Then set for life. If one is bad it would be easy to return.
I have looked at many other bags and still keep returning to the Domke. Hate bags with all the little move around velcro partitions and 50 small pockets that no decent lens will fit in
. Also think the canvas has less noise & static electricity.
thanks
barondla