The only way you can pan with that ball head is if you leave the center post fully retracted and don't tighten it down, or just tighten it down a little bit using the tightening ring and not the screw so that it stays stable but will still allow you to turn it. Other than that, as you noticed, the tightening screw holds the head down in every direction and prevents turning.
Personally, I don't think the ball head on this tripod is very good. I only picked it because it's the lightest option and every gram counts when I'm hauling this stuff on my back while biking. I have a different, stiffer tripod with a fluid pan head for all other shooting situations.
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