Originally posted by iheiramo I paid toll and customs on Monday. Since then nothing has happened. Not a single entry in log. The paggage ain't moving anywhere for some uknown reason. I'm getting unpatient.
Called to service number of our post. They have introduced an service fee 2,90€ for paggages that need custom declaration and that needs to be paid separately. They just don't send invoice of any kind, but you need know to go to certain page and pay it with your tracking code. Apparently they don't even tip you that your paggage is waiting for that mentioned service fee to be paid. Bloody idiots have no idea of cervice. That should be able to do with couple of clics. Poor service person had to be all apologetic and take some constructive critisism on their web cervices, as I wasn't happy to find out the reason why my paggage doesn't move. It's just perkeleen stupid that paggage tracking doesn't tell that it's waiting for payment. Hopefully now I get my knife by tomorrow. It's only 20km from me anyway, so that shouldn't take long to move.
I do understand the reason for cervice fees. It all leads to international postal fees and I have taken advantage of them also myself. For example I've ordered small photogear from china, like hoods and IR remotes, and the price with delivery is less than postage within Finland. This just leads to expances to Finnish post and lifts local postages even higher. This cervice fee hits small paggage from July as the tax free limit of 22€ is removed, so every paggage outside EU need to go thru customs.