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09-02-2013, 02:31 PM   #1
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Location: Raleigh, NC
Posts: 6
Hello from a Newly Registered Pentax *istDL Camera Owner with Issue

Just wanted to say hello since I am newly registered here! I have been a Pentax Camera owner since 1976 - my first being a K-1000 (which I still have and it STILL
works GREAT!!!!
I'm from Raleigh, NC (USA) and currently own a second Pentax *istDL Digital camera which I received as a B-Day gift back in 2005.
The camera has been great up until about 8 months ago.
The camera all of a sudden stopped recording images after taking a picture!? - And YES, the Lens Cap was OFF the lens!

All other operations on the camera have been normal, point, focus, shoot, etc..... but after the shot is taken, no image shows up in the "Preview View Finder" on
the back of the camera or on the SD Card - just a complete BLANK / Black image.

I called Tech Support and followed all their "Step-By-Step" Trouble shooting but still have not been able to obtain an image after taking a picture.
Before I send it to Pentax for diagnosis & possible repair (or not able to repair), I would like to see if anyone else has any other ideas.

Here is a list of ALL Steps Taken:

> Checked ALL SD Cards and ALL were "Unlocked" and able to be seen on a computer - as well as being able to view Previous images on the card on BOTH Computer and when inserted into the *istDL camera.
Actually tried several SD Cards of all different file sizes, types (Regular & Micro-SD with Adapters),
reformatted, and fresh out of the wrapper, etc.

> Replaced ALL Batteries several times with FRESH ones (ALL were checked with a battery tester) - several times
replacing with Standard AA's, Lithium's, and Fully Charged Rechargeable "RCR-V3 Li-ion batteries"

> Tried ALL shooting/exposure Modes on camera along with the EVERY step taken.

> Next - Then upgraded the Firmware on the camera from it's Original Current Version: 1.00 to the Latest / Current Version of 1.03.
Followed ALL the Download & Installation steps as documented and ALL were successful, but this still did not fix the "No Image" issue after taking a picture.

> Finally - Tried Resetting the entire camera back to the original Defaults or what it was straight out the box, as well as running a "Sensor Cleaning" - But still
no positive results when it came to obtaining an image after taking a picture.

Any info, tips, tricks, or advise would be GREATLY appreciated before I go ahead and pack this camera up and
ship it back to Pentax Service & Repair.

Thanks for listening - I plan to send this camera to Pentax Service & Repair within the next week, so I hope to hear a few responses very soon.

Al Potter

09-02-2013, 02:56 PM   #2
Ole
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Location: Copenhagen, Denmark
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It would appear that you have tried everything, have you also tried to format the card in the camera?

Sad as it is, a repair could be almost as costly as buying a new K-30. It is being phased out and their could still be good deals available. Or an option could be a 2nd hand K-r, check the market place here on PF.
09-03-2013, 01:10 AM   #3
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Posts: 7,721
Hi Al, and welcome to the forum. Sorry to hear about your *ist. Like Ole said, it sounds like you've gone through all the steps, but I would still advice you post the problem in the General Technical Troubleshooting section. More people might chip in there.

General Technical Troubleshooting - PentaxForums.com
09-03-2013, 12:34 PM   #4
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Welcome to PF and bonjour from France ... enjoy the forum and sorry about your troubles ... hope to see an image or two soon ... J

09-05-2013, 05:25 AM   #5
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Location: Highlands of Scotland.
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Welcome to the forum, this could be just the push to do a camera upgrade, without any further justifications.
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