Originally posted by MarkJerling
Sam, don't give up so easily. Insist the seller returns the item. (At their cost)
Agreed! Hopefully the OP has the serial # of the body sent; it might be very interesting to see if the damaged one is indeed the original one sent to the buyer!
Whenever I sell something with a serial #, I jot it down, and also take many photos of the packing of the item, with each step.
Curious about that "damage". I received my K10D body without the body cap! Yet, absolutely no damage! The body was double wrapped in strong plastic bags, & packed well in a separate box, inside the shipping box; and despite one whole end of the shipping box being completely caved in, absolutely no damage to the camera! So I really question, with the cap on, that this "damage" occured during shipping.
If a box received has damage, I also take photos of it, before opening, and while opening; in case of damage to product.