Suggestion Troubleshooting section needed

Jasvox · 08-14-2010, 03:00 AM

Hi,

Seems that more and more lately the DSLR section is litterted with troubleshooting types of posts...i.e., "Kx acting strange", "k10D problem", "K-7 wont expose properly", etc, etc etc...Cant we have a sub section within the DSLR section or better yet, a "troubleshooting" section for people who have problems with, or what they think is a problem with their gear?

Most of the problems are user errors or beginners issues and seems the beginners section is oft overlooked....I dunno why, but about 75% of those questions could be posted or moved there since I noticve the majority of those posts are from inexperienced owners...

Better yet, why not create a "RTFM" section also?

Jason

Adam · 08-14-2010, 05:49 AM

I like the idea, but there'll definitely be overlap with the beginner's section. What do others think?

photolady95 · 08-14-2010, 06:04 AM

It sounds good on the surface. However, from personal experience ( moderator on another forum) there are those members who will still post in the wrong forum.

Jasvox · 08-14-2010, 09:18 AM

Originally posted by photolady

It sounds good on the surface. However, from personal experience ( moderator on another forum) there are those members who will still post in the wrong forum.

Of course, that's human nature, but I think having a place for the "my camera is doing this, that, or the other" is a step in a positive direction.

Jason

Adam · 08-14-2010, 10:24 AM

I think that we'll go ahead and add a troubleshooting section, but it's going to be later on- say in September or October. There's way too much other stuff going on right now.

Jasvox · 12-07-2010, 01:30 AM

I'd like to suggest to revisit this idea...read through the K-5 and K-r sections and so many threads are troubleshooting or complaint topics....mostly all solved because of human error....

Troubleshooting sub-section for each model, why not?

Jason

**Lowell Goudge** · 12-07-2010, 05:47 AM

Originally posted by Jasvox

I'd like to suggest to revisit this idea...read through the K-5 and K-r sections and so many threads are troubleshooting or complaint topics....mostly all solved because of human error....

Troubleshooting sub-section for each model, why not?

Jason

Jason

I too like the idea but am struggling with human nature I am not sure people who need help are readily willing or able to recognize the problem is them not the equipment

Maybe if we do put a troubleshooting forum we should name it appropriately. I would vote for RTFM help for forum users . (just kidding)

Remember what Ansel Adams said. "the most important part of your equipment is the twelve inches directly behind it"

**Canada_Rockies** · 12-07-2010, 01:40 PM

Originally posted by Lowell Goudge

Jason

I too like the idea but am struggling with human nature I am not sure people who need help are readily willing or able to recognize the problem is them not the equipment

Maybe if we do put a troubleshooting forum we should name it appropriately. I would vote for RTFM help for forum users . (just kidding)

Remember what Ansel Adams said. "the most important part of your equipment is the twelve inches directly behind it"

I vote for RTMF section - Read The Manual First - which would be the section with no postings.

Adam · 12-07-2010, 01:51 PM

Check out our "90 percent of Pentax questions answered" thread

Jasvox · 12-08-2010, 01:54 AM

Maybe then the moderators could do with some moving into appropriate sections if user's human nature would be to post elsewhere? Just some thoughts on keeping the forum clean and less cluttered with uber-repetitive "problems" threads.

Jason

Adam · 12-08-2010, 12:23 PM

I think that a "Help Central" category would be in order, and it would contain the following:

-General Troubleshooting
-Beginners Corner Q&A
-Photographic Articles

What do you guys think?

**jpzk** · 12-08-2010, 12:32 PM

Originally posted by Adam

I think that a "Help Central" category would be in order, and it would contain the following:

-General Troubleshooting
-Beginners Corner Q&A
-Photographic Articles

What do you guys think?

I like this idea ... for one major reason: I seem to always get into some sort of "user's error" trouble, thus the need for me to ask loads of questions in the Beginner's section!

(RTMF was an acronym specifically designed for me.)

JP

**Canada_Rockies** · 12-08-2010, 02:12 PM

Originally posted by Adam

I think that a "Help Central" category would be in order, and it would contain the following:

-General Troubleshooting
-Beginners Corner Q&A
-Photographic Articles

What do you guys think?

I like it, Adam. Terrific idea!

Jasvox · 12-09-2010, 12:41 PM

Great thinking, wherever did you get the idea from?

Jason

**Lowell Goudge** · 12-10-2010, 08:21 AM

Originally posted by Adam

I think that a "Help Central" category would be in order, and it would contain the following:

-General Troubleshooting
-Beginners Corner Q&A
-Photographic Articles

What do you guys think?

seems good, the only question is somewhere, are we limiting this to Equipment or technique or both,

08-14-2010, 03:00 AM	#1
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107	Troubleshooting section needed Hi, Seems that more and more lately the DSLR section is litterted with troubleshooting types of posts...i.e., "Kx acting strange", "k10D problem", "K-7 wont expose properly", etc, etc etc...Cant we have a sub section within the DSLR section or better yet, a "troubleshooting" section for people who have problems with, or what they think is a problem with their gear? Most of the problems are user errors or beginners issues and seems the beginners section is oft overlooked....I dunno why, but about 75% of those questions could be posted or moved there since I noticve the majority of those posts are from inexperienced owners... Better yet, why not create a "RTFM" section also? Jason

08-14-2010, 05:49 AM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	I like the idea, but there'll definitely be overlap with the beginner's section. What do others think? Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

08-14-2010, 10:24 AM	#5
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	I think that we'll go ahead and add a troubleshooting section, but it's going to be later on- say in September or October. There's way too much other stuff going on right now. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

12-08-2010, 12:23 PM	#11
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	I think that a "Help Central" category would be in order, and it would contain the following: -General Troubleshooting -Beginners Corner Q&A -Photographic Articles What do you guys think? Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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08-14-2010, 06:04 AM	#3
photolady95 Otis Memorial Pentaxian Join Date: May 2009 Location: Cruising the forum watching his back Photos: Gallery \| Albums Posts: 12,712	It sounds good on the surface. However, from personal experience ( moderator on another forum) there are those members who will still post in the wrong forum.

08-14-2010, 09:18 AM	#4
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107 Original Poster	Originally posted by photolady It sounds good on the surface. However, from personal experience ( moderator on another forum) there are those members who will still post in the wrong forum. Of course, that's human nature, but I think having a place for the "my camera is doing this, that, or the other" is a step in a positive direction. Jason

12-07-2010, 01:30 AM	#6
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107 Original Poster	I'd like to suggest to revisit this idea...read through the K-5 and K-r sections and so many threads are troubleshooting or complaint topics....mostly all solved because of human error.... Troubleshooting sub-section for each model, why not? Jason

12-07-2010, 05:47 AM	#7
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,887	Originally posted by Jasvox I'd like to suggest to revisit this idea...read through the K-5 and K-r sections and so many threads are troubleshooting or complaint topics....mostly all solved because of human error.... Troubleshooting sub-section for each model, why not? Jason Jason I too like the idea but am struggling with human nature I am not sure people who need help are readily willing or able to recognize the problem is them not the equipment Maybe if we do put a troubleshooting forum we should name it appropriately. I would vote for RTFM help for forum users . (just kidding) Remember what Ansel Adams said. "the most important part of your equipment is the twelve inches directly behind it"

12-07-2010, 01:40 PM	#8
Canada_Rockies Loyal Site Supporter Join Date: Nov 2007 Location: Sparwood, BC, Canada Photos: Gallery \| Albums Posts: 12,385	Originally posted by Lowell Goudge Jason I too like the idea but am struggling with human nature I am not sure people who need help are readily willing or able to recognize the problem is them not the equipment Maybe if we do put a troubleshooting forum we should name it appropriately. I would vote for RTFM help for forum users . (just kidding) Remember what Ansel Adams said. "the most important part of your equipment is the twelve inches directly behind it" I vote for RTMF section - Read The Manual First - which would be the section with no postings.

12-07-2010, 01:51 PM	#9
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	Check out our "90 percent of Pentax questions answered" thread

12-08-2010, 01:54 AM	#10
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107 Original Poster	Maybe then the moderators could do with some moving into appropriate sections if user's human nature would be to post elsewhere? Just some thoughts on keeping the forum clean and less cluttered with uber-repetitive "problems" threads. Jason

12-08-2010, 12:32 PM	#12
jpzk Site Supporter Join Date: Jan 2009 Location: Québec Photos: Gallery \| Albums Posts: 8,251	Originally posted by Adam I think that a "Help Central" category would be in order, and it would contain the following: -General Troubleshooting -Beginners Corner Q&A -Photographic Articles What do you guys think? I like this idea ... for one major reason: I seem to always get into some sort of "user's error" trouble, thus the need for me to ask loads of questions in the Beginner's section! (RTMF was an acronym specifically designed for me.) JP

12-08-2010, 02:12 PM	#13
Canada_Rockies Loyal Site Supporter Join Date: Nov 2007 Location: Sparwood, BC, Canada Photos: Gallery \| Albums Posts: 12,385	Originally posted by Adam I think that a "Help Central" category would be in order, and it would contain the following: -General Troubleshooting -Beginners Corner Q&A -Photographic Articles What do you guys think? I like it, Adam. Terrific idea!

12-09-2010, 12:41 PM	#14
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107 Original Poster	Great thinking, wherever did you get the idea from? Jason

12-10-2010, 08:21 AM	#15
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,887	Originally posted by Adam I think that a "Help Central" category would be in order, and it would contain the following: -General Troubleshooting -Beginners Corner Q&A -Photographic Articles What do you guys think? seems good, the only question is somewhere, are we limiting this to Equipment or technique or both,