Error Marketplace feedback acting strange

**Clinton** · 08-29-2010, 12:44 PM

Greetings,

I'm having some oddness when a couple of transactions where I need to leave feedback for a person more than once (where they bought more than one item.)

I just tried moments ago, and it said: Sorry, but you must wait until 08-28-10 at 04:55 PM before you can rate this person again. It is 8/29 as of this writing.

Adam · 08-29-2010, 01:34 PM

If buying multiple items in a single transaction, your are only to leave a single feedback rating.

I've now corrected the error message. Turns out that the displayed date calculation was off - please check this on your end

**Aristophanes** · 09-01-2010, 07:57 AM

I too, am getting Feeckack errors. When I try an leave feedback through the PM link, I get :

There was an error in your deal details - make sure your URL is correct and all fields are filled out!

It's all filled out correctly. Not sure what I am missing.

Adam · 09-01-2010, 04:56 PM

You probably didn't fill out the form completely. There are no bugs in the system currently.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

**Clinton** · 09-03-2010, 06:21 AM

@Adam, I'm sorry to nitpick, but what qualifies a single transaction? In both my cases, they paid for one lens, and then another; however I shipped them the lenses at the same time.

@Aristophanes I think you have to fill out the Details section (the information only viewable to the seller and the buyer and the staff). I usually just put a quick thanks in there. Even though I think it says it's optional, it's required.

Adam · 09-03-2010, 08:23 AM

There's a message in bold right above the submit button stating that every field is required, so I'm not sure how much clearer we can get with that.

Use a 36 hour window as your guideline for a single transaction (same as the timeout delay for leaving feedback).

08-29-2010, 12:44 PM	#1
Clinton Site Supporter Join Date: Feb 2010 Location: Salt Lake City, UT Photos: Gallery \| Albums Posts: 1,910	Marketplace feedback acting strange Greetings, I'm having some oddness when a couple of transactions where I need to leave feedback for a person more than once (where they bought more than one item.) I just tried moments ago, and it said: Sorry, but you must wait until 08-28-10 at 04:55 PM before you can rate this person again. It is 8/29 as of this writing.

08-29-2010, 01:34 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	If buying multiple items in a single transaction, your are only to leave a single feedback rating. I've now corrected the error message. Turns out that the displayed date calculation was off - please check this on your end Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

09-03-2010, 08:23 AM	#6
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	There's a message in bold right above the submit button stating that every field is required, so I'm not sure how much clearer we can get with that. Use a 36 hour window as your guideline for a single transaction (same as the timeout delay for leaving feedback). Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
marketplace feedback	tvfd911	Site Suggestions and Help	5	06-20-2010 01:16 PM
Pentax battery charger d-bc50 acting strange	CWyatt	Photographic Technique	1	02-01-2010 03:56 PM
bit of a strange shot.. need some feedback..:)	distorted_vision	Post Your Photos!	12	11-23-2007 05:47 PM

09-01-2010, 07:57 AM	#3
Aristophanes Site Supporter Join Date: Jul 2008 Location: Rankin Inlet, Nunavut Photos: Albums Posts: 3,948	I too, am getting Feeckack errors. When I try an leave feedback through the PM link, I get : There was an error in your deal details - make sure your URL is correct and all fields are filled out! It's all filled out correctly. Not sure what I am missing.

09-01-2010, 04:56 PM	#4
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,594	You probably didn't fill out the form completely. There are no bugs in the system currently. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

09-03-2010, 06:21 AM	#5
Clinton Site Supporter Join Date: Feb 2010 Location: Salt Lake City, UT Photos: Gallery \| Albums Posts: 1,910 Original Poster	@Adam, I'm sorry to nitpick, but what qualifies a single transaction? In both my cases, they paid for one lens, and then another; however I shipped them the lenses at the same time. @Aristophanes I think you have to fill out the Details section (the information only viewable to the seller and the buyer and the staff). I usually just put a quick thanks in there. Even though I think it says it's optional, it's required.

Thread Tools	Search this Thread
	Search this Thread: Advanced Search