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03-29-2020, 04:39 PM   #1
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Serial number database won't accept 7 digit serials

G'day,

I'm trying to enter my late model SV (Sn. 1940838) in the Pentax Serial Number Database, but I keep getting an error saying that the serial is invalid and must be 6 digits... Help please!

Thanks, Nick

03-29-2020, 07:03 PM - 1 Like   #2
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I've now enabled longer numbers, so this should now go through

Adam
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03-29-2020, 10:55 PM   #3
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QuoteOriginally posted by Adam Quote
I've now enabled longer numbers, so this should now go through
Nope. I've logged in and out, restarted the browser, resubmitted the form and it still says it requires 6 digits.
03-29-2020, 11:58 PM   #4
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Strange- it looks like the change wasn't registered. Please try again now.


Adam
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03-30-2020, 03:24 AM   #5
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Working now, thanks!
05-22-2021, 04:35 AM   #6
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QuoteOriginally posted by Adam Quote
I've now enabled longer numbers, so this should now go through
Hi Adam,

I just tried to enter another SV, this time an early example with a 6 digit serial. Now I'm getting an error saying it needs to be 7 digits... Can this be fixed or do I just add a '0' at the start?
05-22-2021, 12:09 PM - 1 Like   #7
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QuoteOriginally posted by nickthetasmaniac Quote
Hi Adam,

I just tried to enter another SV, this time an early example with a 6 digit serial. Now I'm getting an error saying it needs to be 7 digits... Can this be fixed or do I just add a '0' at the start?
Prefixing it with a 0 is the way to go.


Adam
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PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:
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