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**i_trax** · 05-30-2021, 01:18 PM

Hi , I was here for a while.
I always thought that PayPal fees are seller's responsibility.
I am pretty sure that we had that noted somewhere.
Or at least that it was requested as a "gentlemen agreement".
All other online "shops" follow that principal.

Please confirm and direct me to your clear rule regarding this matter.

kind regards

jack

Adam · 05-30-2021, 02:17 PM

Originally posted by i_trax

Hi , I was here for a while.
I always thought that PayPal fees are seller's responsibility.
I am pretty sure that we had that noted somewhere.
Or at least that it was requested as a "gentlemen agreement".
All other online "shops" follow that principal.

Please confirm and direct me to your clear rule regarding this matter.

kind regards

jack

The fees are the seller's responsibility. It's against the PayPal ToS to add the fee or increase the price when accepting payment via PayPal. This may also not be solicited in public marketplace listings, though I'm afraid some users still do it.

**termy** · 05-30-2021, 04:07 PM

That PayPal fees are to be included into the listed sale price, is rather clear (that is, if an item is listed as $100, that $100, is inclusive of PayPal fees).

The problematic aspect though, is when it comes to the shipping cost.

Should it not be the case, that for shipping cost, the buyer should foot the amount that will be the PayPal fees?

Or seller should just include the PayPal fees when quoting shipping cost (that being, work in that amount of PayPal fees when updating buyer on shipping cost)

mr.b.snowden · 05-30-2021, 04:17 PM

I like to be clear to my customers that all fees are included in the price they pay, even insurance. Better to be transparent than sleazy.

**i_trax** · 05-30-2021, 04:26 PM

Originally posted by mr.b.snowden

I like to be clear to my customers that all fees are included in the price they pay, even insurance. Better to be transparent than sleazy.

Absolutely , common sense.

We should ask Adam to clearly note this somewhere within the rules.

Not a Number · 05-30-2021, 04:48 PM

Noted here:

Originally posted by Blue

In addition, note that it is against the PayPal ToS to charge additional fees for accepting PayPal payments.

https://www.pentaxforums.com/forums/3-site-suggestions-help/201374-news-new-...ml#post2127527

But, yes should be appended to the formal rules post.

I "pinned" the post as a "sticky".

Adam · 05-30-2021, 05:36 PM

I've added this note to the official marketplace rules. However, do bear in mind that this isn't something we can easily or fairly enforce. Therefore, my recommendation is to simply avoid sellers who try to impose unreasonable fees in their listings.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

**i_trax** · 05-30-2021, 05:48 PM

thank you Adam,

cheers
jack

05-30-2021, 01:18 PM	#1
i_trax Loyal Site Supporter Join Date: Jan 2011 Location: Perth Western Australia Photos: Gallery \| Albums Posts: 2,621	PayPal fees Hi , I was here for a while. I always thought that PayPal fees are seller's responsibility. I am pretty sure that we had that noted somewhere. Or at least that it was requested as a "gentlemen agreement". All other online "shops" follow that principal. Please confirm and direct me to your clear rule regarding this matter. kind regards jack

05-30-2021, 02:17 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	Originally posted by i_trax Hi , I was here for a while. I always thought that PayPal fees are seller's responsibility. I am pretty sure that we had that noted somewhere. Or at least that it was requested as a "gentlemen agreement". All other online "shops" follow that principal. Please confirm and direct me to your clear rule regarding this matter. kind regards jack The fees are the seller's responsibility. It's against the PayPal ToS to add the fee or increase the price when accepting payment via PayPal. This may also not be solicited in public marketplace listings, though I'm afraid some users still do it. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

05-30-2021, 04:07 PM	#3
termy Loyal Site Supporter Join Date: Jan 2019 Posts: 1,155	That PayPal fees are to be included into the listed sale price, is rather clear (that is, if an item is listed as $100, that $100, is inclusive of PayPal fees). The problematic aspect though, is when it comes to the shipping cost. Should it not be the case, that for shipping cost, the buyer should foot the amount that will be the PayPal fees? Or seller should just include the PayPal fees when quoting shipping cost (that being, work in that amount of PayPal fees when updating buyer on shipping cost) Last edited by termy; 05-30-2021 at 07:28 PM.

05-30-2021, 04:26 PM	#5
i_trax Loyal Site Supporter Join Date: Jan 2011 Location: Perth Western Australia Photos: Gallery \| Albums Posts: 2,621 Original Poster	Common sense Originally posted by mr.b.snowden I like to be clear to my customers that all fees are included in the price they pay, even insurance. Better to be transparent than sleazy. Absolutely , common sense. We should ask Adam to clearly note this somewhere within the rules.

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05-30-2021, 04:17 PM	#4
mr.b.snowden Pentaxian Join Date: Feb 2011 Location: California Photos: Gallery \| Albums Posts: 683	I like to be clear to my customers that all fees are included in the price they pay, even insurance. Better to be transparent than sleazy.

05-30-2021, 04:48 PM	#6
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Noted here: Originally posted by Blue In addition, note that it is against the PayPal ToS to charge additional fees for accepting PayPal payments. https://www.pentaxforums.com/forums/3-site-suggestions-help/201374-news-new-...ml#post2127527 But, yes should be appended to the formal rules post. I "pinned" the post as a "sticky".

05-30-2021, 05:36 PM	#7
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	I've added this note to the official marketplace rules. However, do bear in mind that this isn't something we can easily or fairly enforce. Therefore, my recommendation is to simply avoid sellers who try to impose unreasonable fees in their listings. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

05-30-2021, 05:48 PM	#8
i_trax Loyal Site Supporter Join Date: Jan 2011 Location: Perth Western Australia Photos: Gallery \| Albums Posts: 2,621 Original Poster	thank you Adam, cheers jack

Question PayPal fees

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