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08-31-2009, 04:08 PM   #1
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How Do I Leave Feedback for a Buyer?

Hi,

I'm a Site Supporter but when I try to leave feedback for the buyer I'm unable. Here's the thread:

https://www.pentaxforums.com/forums/sold-items/70071-sale-sold-pentax-k10d-gr...ern-guide.html

The buyer is a member of the site.

Thanks

08-31-2009, 04:27 PM   #2
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When you go to that link, do you not see the "Leave Feedback" in bold red to the left navigation bar? There is a drop down to choose whether you are the seller or buyer.

Last edited by rormeister; 08-31-2009 at 04:33 PM.
08-31-2009, 06:10 PM   #3
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You need to go straight to the buyer's profile page and leave the feedback through the link you'll find under the statistics tab. If you get a permissions error there, ask the buyer to leave you feedback first, and then return the feedback from your own profile page by clicking the lit icon.

I've explained all this in the feedback system documentation, as well as in several other threads that have been started asking the same question.

Adam
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09-01-2009, 05:24 AM   #4
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Adam, I think you misunderstand.

We have been trying to use the feedback system using the instructions found on the site. The instruction are always most helpful. But even following these I get this error message:

"There were the following errors:
There was an error in your deal details - make sure your URL is correct and all fields are filled out!"

But everything is filled out correctly. The URL is correct.

This happens when I go through the profile page or the "Leave Feedback" link under his name.

09-01-2009, 10:16 AM   #5
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Ah, I see. This is definitely another frequently asked question that I should add to the instructions.

If you filled everything else in correctly, then you're getting the error because you haven't filled in the comments field (the last one)!

Adam
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09-01-2009, 10:43 AM   #6
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That did it.

The main section of comments appears to be optional, so perhaps adding an additional line of text explaining that it is required would help? I just repeated what I had said above, and it worked.
09-01-2009, 11:08 AM   #7
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Message added to the feedback form. Thanks!

Adam
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