Photosmart Problem

Ron Kruger · 08-31-2010, 11:55 AM

I have am HP Photosmart D7560, and besides being an inkaholic, it actually does an outstanding job on photos, but a few days ago, it quit printing normal jobs, such as documents. It still prints 8X10 photos at max quality.
But on normal printing, it runs the paper through without touching it with ink.
Could it be stuck somehow on the thick photo paper setting, and if so, how can I fix it?

**Miguel** · 08-31-2010, 12:12 PM

Ron,
Did you perform a power reset of the printer? Sometimes that's all it takes. Since it prints photos, perhaps one of your document-oriented print driver presets is corrupted?

M

Ron Kruger · 09-01-2010, 06:28 AM

Thanks Miguel. I'm trying that as I type.

GeneV · 09-01-2010, 07:03 AM

I had something like that happen with the 7200, which would print a very nice impressionistic version of my photos until reset.

My other major problem with these printers is syncing them with the screen. PS requires a very significant gamma adjustment to print properly.

**Miguel** · 09-01-2010, 09:25 AM

That's why a hardware-based calibration tool is used to establish a baseline for accurate color, contrast, and luminance that the monitor will reflect. From this point, image processing software can output good prints consistently without guessing and tweaking.

M

Originally posted by GeneV

I had something like that happen with the 7200, which would print a very nice impressionistic version of my photos until reset.

My other major problem with these printers is syncing them with the screen. PS requires a very significant gamma adjustment to print properly.

Ron Kruger · 09-14-2010, 05:54 PM

This cheap printer has produced 8X10 prints as good as I can get anywhere from a lab, but when I add up the cost of the ink and quality paper, I'm really not saving much. I have, however, had a problem on just a few images printing too dark.
I tried resetting the printer as suggested, but that didn't work.
Do you think it would be a good idea to uninstal the software and reinstall it?

**Miguel** · 09-14-2010, 06:56 PM

Ron,
(I assume you are still referring to your original problem, not that of having prints too dark?)
You can spend the time reinstalling the software, but since it works to some degree, I would set my expectations of success fairly low.
What kind of computer OS and software are you using?
I assume the latest version of the drivers are installed?

My guess is that your default print settings got messed up some how. HP drivers are very poorly written. They used to be excellent, but that was over a decade ago.

I wish I had a clever fix for you. Did you check out the HP forum on the HP site?

M

Ron Kruger · 09-15-2010, 10:28 AM

I'm using a Dell with XP. Not sure about the software: whatever came with the printer. If I remember correctly, there wasn't even a disk, but a download directly from the printer. I've had it a couple of years, and it worked fine until now. I have printed quite a few 8X10s from it though.

**Miguel** · 09-15-2010, 12:08 PM

Ron,
In that case I would determine if I had the latest printer drivers updates installed. On the HP site it appears that there were communications issues that may or may not be related to your problems.
Definitely worth your time.

M

08-31-2010, 11:55 AM	#1
Ron Kruger Veteran Member Join Date: Aug 2010 Location: Missouri Posts: 534	Photosmart Problem I have am HP Photosmart D7560, and besides being an inkaholic, it actually does an outstanding job on photos, but a few days ago, it quit printing normal jobs, such as documents. It still prints 8X10 photos at max quality. But on normal printing, it runs the paper through without touching it with ink. Could it be stuck somehow on the thick photo paper setting, and if so, how can I fix it?

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08-31-2010, 12:12 PM	#2
Miguel Site Supporter Join Date: Sep 2007 Location: Near Seattle Photos: Gallery Posts: 2,743	Ron, Did you perform a power reset of the printer? Sometimes that's all it takes. Since it prints photos, perhaps one of your document-oriented print driver presets is corrupted? M

09-01-2010, 06:28 AM	#3
Ron Kruger Veteran Member Join Date: Aug 2010 Location: Missouri Posts: 534 Original Poster	Thanks Miguel. I'm trying that as I type.

09-01-2010, 07:03 AM	#4
GeneV Veteran Member Join Date: Oct 2008 Location: Albuquerque NM Photos: Albums Posts: 9,830	I had something like that happen with the 7200, which would print a very nice impressionistic version of my photos until reset. My other major problem with these printers is syncing them with the screen. PS requires a very significant gamma adjustment to print properly.

09-01-2010, 09:25 AM	#5
Miguel Site Supporter Join Date: Sep 2007 Location: Near Seattle Photos: Gallery Posts: 2,743	That's why a hardware-based calibration tool is used to establish a baseline for accurate color, contrast, and luminance that the monitor will reflect. From this point, image processing software can output good prints consistently without guessing and tweaking. M Originally posted by GeneV I had something like that happen with the 7200, which would print a very nice impressionistic version of my photos until reset. My other major problem with these printers is syncing them with the screen. PS requires a very significant gamma adjustment to print properly.

09-14-2010, 05:54 PM	#6
Ron Kruger Veteran Member Join Date: Aug 2010 Location: Missouri Posts: 534 Original Poster	This cheap printer has produced 8X10 prints as good as I can get anywhere from a lab, but when I add up the cost of the ink and quality paper, I'm really not saving much. I have, however, had a problem on just a few images printing too dark. I tried resetting the printer as suggested, but that didn't work. Do you think it would be a good idea to uninstal the software and reinstall it?

09-14-2010, 06:56 PM	#7
Miguel Site Supporter Join Date: Sep 2007 Location: Near Seattle Photos: Gallery Posts: 2,743	Ron, (I assume you are still referring to your original problem, not that of having prints too dark?) You can spend the time reinstalling the software, but since it works to some degree, I would set my expectations of success fairly low. What kind of computer OS and software are you using? I assume the latest version of the drivers are installed? My guess is that your default print settings got messed up some how. HP drivers are very poorly written. They used to be excellent, but that was over a decade ago. I wish I had a clever fix for you. Did you check out the HP forum on the HP site? M

09-15-2010, 10:28 AM	#8
Ron Kruger Veteran Member Join Date: Aug 2010 Location: Missouri Posts: 534 Original Poster	I'm using a Dell with XP. Not sure about the software: whatever came with the printer. If I remember correctly, there wasn't even a disk, but a download directly from the printer. I've had it a couple of years, and it worked fine until now. I have printed quite a few 8X10s from it though.

09-15-2010, 12:08 PM	#9
Miguel Site Supporter Join Date: Sep 2007 Location: Near Seattle Photos: Gallery Posts: 2,743	Ron, In that case I would determine if I had the latest printer drivers updates installed. On the HP site it appears that there were communications issues that may or may not be related to your problems. Definitely worth your time. M

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