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slackercruster · 03-19-2012, 02:45 PM

Bought Nik Silver Efex from BH. Used it for 3 or 4 days. Now that I studied what Nik is about, I can see I should have bought the bundled Nik package. What are my options to upgrade without losing lots of $?

hcc · 03-19-2012, 03:56 PM

Originally posted by slackercruster

Bought Nik Silver Efex from BH. Used it for 3 or 4 days. Now that I studied what Nik is about, I can see I should have bought the bundled Nik package. What are my options to upgrade without losing lots of $?

Contact B&H and ask them to upgrade for the bundled Nik.

Good customer support would imply that they accept....

Philoslothical · 03-19-2012, 03:57 PM

Maybe shoot the folks at Nik an email and ask them directly what they could offer you as an upgrade? It couldn't hurt.

slackercruster · 03-20-2012, 02:58 PM

Update....

Nik said they could not do anything for me since I bought at BH.

BH said they could not help me..."all software sales are final, theres no exchange and no returns."

Moral of the story...be careful when you pull the trigger on software! Will have to see if I can find a cheap Nik bundle on ebay or someplace.

Anvh · 03-20-2012, 03:05 PM

You always need to be careful...
But quite a bad service they couldn't do anything.

Philoslothical · 03-20-2012, 03:10 PM

B&H seems overrated.

SpecialK · 03-20-2012, 03:30 PM

Quote:

But quite a bad service they couldn't do anything.

It is the standard policy with open software since forever.

Anvh · 03-20-2012, 05:21 PM

Maybe in the US but not where i live in my experience.

I understand that B&H couldn't take the software back because of the key but surely nik could do something like at least give an offer for an discount or something like that.

03-19-2012, 02:45 PM	#1
slackercruster Veteran Member Join Date: Jan 2012 Location: NE, USA Posts: 1,302	Think I messed up buying software. Bought Nik Silver Efex from BH. Used it for 3 or 4 days. Now that I studied what Nik is about, I can see I should have bought the bundled Nik package. What are my options to upgrade without losing lots of $?

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03-19-2012, 03:56 PM	#2
hcc Pentaxian Join Date: Nov 2009 Location: Brisbane, Australia Photos: Gallery \| Albums Posts: 4,005	Originally posted by slackercruster Bought Nik Silver Efex from BH. Used it for 3 or 4 days. Now that I studied what Nik is about, I can see I should have bought the bundled Nik package. What are my options to upgrade without losing lots of $? Contact B&H and ask them to upgrade for the bundled Nik. Good customer support would imply that they accept....

03-19-2012, 03:57 PM	#3
Philoslothical Veteran Member Join Date: May 2011 Posts: 1,889	Maybe shoot the folks at Nik an email and ask them directly what they could offer you as an upgrade? It couldn't hurt.

03-20-2012, 02:58 PM	#4
slackercruster Veteran Member Join Date: Jan 2012 Location: NE, USA Posts: 1,302 Original Poster	Update.... Nik said they could not do anything for me since I bought at BH. BH said they could not help me..."all software sales are final, theres no exchange and no returns." Moral of the story...be careful when you pull the trigger on software! Will have to see if I can find a cheap Nik bundle on ebay or someplace.

03-20-2012, 03:05 PM	#5
Anvh Veteran Member Join Date: Sep 2011 Posts: 4,616	You always need to be careful... But quite a bad service they couldn't do anything.

03-20-2012, 03:10 PM	#6
Philoslothical Veteran Member Join Date: May 2011 Posts: 1,889	B&H seems overrated.

03-20-2012, 03:30 PM	#7
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,482	Quote: But quite a bad service they couldn't do anything. It is the standard policy with open software since forever.

03-20-2012, 05:21 PM	#8
Anvh Veteran Member Join Date: Sep 2011 Posts: 4,616	Maybe in the US but not where i live in my experience. I understand that B&H couldn't take the software back because of the key but surely nik could do something like at least give an offer for an discount or something like that.

Think I messed up buying software.

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