Originally posted by wildman You get the error without the computer turned on? - I don't on mine a Canon. My setup apparently is getting the date from the computer not from the printer. No idea how yours works.
Thanks for the suggestion, but perhaps you missed the part where I said that the printer is connected to a network not to a computer, and the part where I said I appear to have resolved the problem by updating the firmware. Changing the date on one computer in a network is not going to have an effect on the printer. I have my fingers crossed that the firmware update resolves the issue for all the cartridges we have, because it will be expensive to throw them away.
PS I should stress that the error simply said to replace the ink cart. It didn't say why.