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10-29-2014, 07:51 PM   #1
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Lightroom won't auto- or manually import my files

Recently, when i inserted my memory card (sdxc 64gb), Lightroom (4) won't auto import my files, which is fine because i am ambivalent about that feature anyway, but when i try to get it to manually import files, it goes into some endless loop, then when i try and click on the window, i get the faded appearance and message that it is not responding. I then have to close the program manually. Is there anything i can do about this? If not, and i have to re-install, will i lose any data (i.e. images that have been developed, keyword suggestions, settings, etc.)? Any input always welcome. thanks.

10-29-2014, 09:34 PM   #2
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You won't loose any images or image data. They are all stored in the Lightroom catalogue which should be very separate from the Lightroom program files.

It would pay to export your entire Lightroom catalogue to a backup before doing the reinstall just incase you do mess something up.

But before you do that, try a different memory card. It could be a card problem, or it could be a card reader problem.

Can you see the images on the card and open them when examining them in Windows Explorer? If you can't then it's more likely a card or reader problem than a Lightroom problem.

Regards

Chris
10-29-2014, 11:05 PM   #3
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Lightroom: Basic troubleshooting to fix most issues
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