Originally posted by -wikstrom- So I have now received the print. It looked good! I decided on a 35x50 cm in the end but, the papper had a wrinkle, or what you should call it, on it from shipping. So I'm not so sure what to do, either I order a new print and keep this one for myself. As for now, it doesn't have a frame so I'm wondering if putting a frame on it will "hide" the wrinkle. It's not visible from a distance and only when light hits it from a certain angle. Maybe the frame's glass will conceal the small imperfection of the print...
I'd take a photo of the damage and request a new print at their cost. Don't pay for bad work or bad packing,
M