Pentax Photolab 3 - raw to jpeg problem

saladin · 06-27-2008, 06:09 AM

hi all.

i have just started shooting in Raw with the K10D and am using the bundled software to view the raw shots. i can mod the photo's - saturation, exposure etc - with no problems, but when i try to save the image as a high quality Jpeg, the save mode "freezes". the green bars fill up until it hits 50% saved, but then just sits there and won't continue. i've tried several compression levels of Jpeg and the same thing happens everytime - it just hangs as soon as 50% is reached.

has anyone found this? and was there a solution found? i'm using a PC, Windows XP and more than 40GB free on the HD. being largely software/ hardware illiterate, not sure what to try.

many thanks, jason.

k100d · 06-27-2008, 08:27 AM

try upgrading to the newest version and see if it fixes your problem
Pentax Imaging - Software & Firmaware Updates

Photo Tramp · 06-27-2008, 03:40 PM

Try uninstalling the software first and then reinstall it. After the reinstall update the new installation with the newest version of Photo lab and photo browser 3 that should fix your problem. It sounds like there is a corrupt file and doing this would fix your problem.

saladin · 06-27-2008, 09:48 PM

thanks very much, guys. will try it tonight.

SpecialK · 06-28-2008, 06:25 AM

Uninstall and reinstall.

The upgrade is mosty adding support for the 55-300 lens and other additions in the exif data for settings on the K20/200.

Hopefully before I die, they will make the windows more compact if nothing else. Oh, and fix "maintai" in the cropping window, and add a dust-spotting feature, and...

06-27-2008, 06:09 AM	#1
saladin Pentaxian Join Date: Mar 2008 Location: outer eastern melbourne, australia Posts: 427	Pentax Photolab 3 - raw to jpeg problem hi all. i have just started shooting in Raw with the K10D and am using the bundled software to view the raw shots. i can mod the photo's - saturation, exposure etc - with no problems, but when i try to save the image as a high quality Jpeg, the save mode "freezes". the green bars fill up until it hits 50% saved, but then just sits there and won't continue. i've tried several compression levels of Jpeg and the same thing happens everytime - it just hangs as soon as 50% is reached. has anyone found this? and was there a solution found? i'm using a PC, Windows XP and more than 40GB free on the HD. being largely software/ hardware illiterate, not sure what to try. many thanks, jason.

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06-27-2008, 08:27 AM	#2
k100d Veteran Member Join Date: Feb 2008 Location: Toronto Posts: 3,911	try upgrading to the newest version and see if it fixes your problem Pentax Imaging - Software & Firmaware Updates

06-27-2008, 03:40 PM	#3
Photo Tramp Inactive Account Join Date: Sep 2006 Location: Lancaster, PA. Photos: Gallery Posts: 2,041	Try uninstalling the software first and then reinstall it. After the reinstall update the new installation with the newest version of Photo lab and photo browser 3 that should fix your problem. It sounds like there is a corrupt file and doing this would fix your problem.

06-27-2008, 09:48 PM	#4
saladin Pentaxian Join Date: Mar 2008 Location: outer eastern melbourne, australia Posts: 427 Original Poster	thanks very much, guys. will try it tonight.

06-28-2008, 06:25 AM	#5
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,481	Uninstall and reinstall. The upgrade is mosty adding support for the 55-300 lens and other additions in the exif data for settings on the K20/200. Hopefully before I die, they will make the windows more compact if nothing else. Oh, and fix "maintai" in the cropping window, and add a dust-spotting feature, and...