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08-12-2008, 01:23 PM   #1
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nunzio's Avatar

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remote assistant

Hi all.

I've a K20 and i'm trying to use the Remote Assistant.
I've dawnloaded and installed the late R.A. on my Mac Pro/O.S. 10.5.4 and on my portable Pc/Windows XP.
The issue is the same on both machines: opening the program nothing happen.
Menus are grey and don't are active.
When I connect K20 to pc, the access card lamp lights, but it seems to me that the pc doesn't see the camera.

Can someone help me?

Thanks.

Greetings.

N.

08-17-2008, 01:22 PM   #2
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Geez Nunzio - it should just work, I think.

Wonder if you got a bad cable?? USB port work?

Al
08-17-2008, 02:02 PM   #3
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Original Poster
Yeah, the cable is ok. I've used another cable too and
I can see my photo on sd card inside K20 connected to my pcs.


n.
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