Originally posted by Larrymc I'm not sure why you have to 'upload' a file. Are you using it standalone? If so just click the open button and navigate to the DNG file you want to open and a standard windows dialog window opens and you click the file you want opened and it opens. I am assuming you are using windows 10. if you're on an Apple product I can't help you. Does your system meet the requirements for the windows version? On an older laptop I have I didn't have an Open GL 3.3 graphics card and it caused problems.
Hi,
Sorry for the confusion - I have used wrong word. You are right - it's not actually uploading, but simply opening - and I've tried both ways: from the top menu (file -> open) and the 'open file' button from the start window of the program. My computer is relatively new with windows 10 installed and I'm pretty sure it meets the requirements for this type of software.
The error message I'm getting says "(...) cannot open the file (...) The file might be damaged or the format is not compatible"
I might also try installation on another computer, but the operating system and all the rest are virtually the same.