Originally posted by beholder3 "Support" means adding new things, supporting users with new issues.
No, that's not what support means at all. Support mean ensuring the product works for the intended time period, which with most software is about a year these days. AutoDesk AutoCAD, for instance, went from version 14 to '95, to '98, to 2000, to 2002 to 2004 and from then on it's been annually, every year since. Microsoft has been rather nice supporting Windows 7 for longer than they said they would. But if you're not on Windows 10 now, then good luck!
Originally posted by beholder3 Here we just talk about a product NOT FAILING early on.
The product has not failed. It continues to function. A bit of functionality not part of the main part of the software, and supported by Google, no longer works but did work until past the end of support date.
Originally posted by beholder3 The truth is, this is much worse than any SDM or solenoid issues we have seen users whine about here as it is much easier and cheaper to fix.
No, and I think you're just continuing to argue the point because you'd hate to admit being wrong.
Originally posted by beholder3 In your distorted "logic" a "perpetual" license Adobe product is free to completely fail after 2 years, which basically is stealing money from customers.
That's just it. It has not completely failed. The software provider is most certainly not stealing. They have provided a product that continues to largely function as intended.
As other members have already pointed out:
Originally posted by stevebrot ...The core functionality of LR 6.14 continues and works just fine with current version OSs. New lens and camera model support has so far not been a problem at least for features shared between camera and LR 6.14.
Most of us using LR 6.14 continue to be happy campers and use that extra $10 USD per month for the occasional burger and fries.
Originally posted by beholder3 I hope all your cameras and lenses fall apart 2 years after production (regardless when you bought it) and you defend this then.
Gee, thanks!
As some of my gear was purchased in the USA where there are very poor standard warranties, I have purchased extended warranties for some of that gear. In New Zealand, we have this wonderful Act of Parliament, called the Consumer Guarantees Act. Basically, in a nutshell, it says that any product you buy can be expected to last the reasonable amount of time for that type of product. In most cases therefore, I would have better cover here than elsewhere. Be that as it may, if a camera or lens failed after 2 years I would not be happy, but I would also not accuse the camera manufacturer of thievery. But, as we know Lightroom 6 still works, this would be more a case of the camera being absolutely fine but the battery giving up the ghost. Your analogy is not only wrong but also pretty unkind.
Originally posted by beholder3 At least we now have a reference for any thread where somebody complains about a product problem. We just compare it to announcement date and tell them to shut up if it's two years or longer ago. If they can spend a lot of money on software then they all clearly have enough to frequently replace lenses and cameras.
Again, re-read what PDL said:
Originally posted by PDL Precisely my point. Once the software is no longer under support, if parts break (either like the Google part of the maps module or some really bad security issue) you are on your own.
It is important to remember, that LR v6 standalone came out in 2015 with version 6.14 coming out in 2017 (if the details from my install are to be believed). Support for perpetual license LR 6.14 ended in 2018. The map module stopped working in 2018 - which was AFTER Adobe's end of support date. Google changed its map API in 2018 and broke many, many sites to this day. The Map Module failure was not Adobe's issue, it was Google's.
Software ages, support ends, third party add-ons break - life goes on.
My advice to you is to take a deep breath and understand that you're dealing with software that is now 5 years past it's manufacturing date. For software, that's practically the Jurassic age. And, what's more, most of the functionality of that software is still absolutely fine.