Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
12-15-2008, 06:06 PM   #1
Veteran Member




Join Date: Jul 2007
Location: Fruitvale, British Columbia Canada
Photos: Gallery
Posts: 310
I ordered prints and was unsatisfied since the blue sky came out pure white and

I am wondering if it was on my end or theirs. The link to the image is here: http://bigpointyteeth.com/galleryimgs/wolf1.jpg

The sky and the clouds are a bit blown out in the image due to taking a picture almost directly into the sun. But the clouds are still visible and the sky is still blue. The prints I received the sky was pure white, not a drop of colour.

I contacted their support and they are refunding my money. I didnt get a chance to talk to someone who actually dealt with my picture like I would have liked so I couldnt discuss what went wrong, they just went from unsatisfied to here is your money back. I would rather remedy the problem and get good prints. Dont get me wrong I am glad they were so quick to take my complaint to heart and didnt fight me on it.

So was it a problem on my end or theirs?

12-15-2008, 06:15 PM   #2
Pentaxian
Moderator Emeritus




Join Date: May 2007
Location: Edmonton Alberta, Canada
Photos: Gallery | Albums
Posts: 10,644
It's them. The blue in the sky is light but clearly there. You can do something with it though.
I made a quick adjustment to the blue channel in Lightroom, Saturation and brightness. You could do the same before getting it reprinted. Beautiful shot Btw.

Name:  wolf1-1.jpg
Views: 390
Size:  33.3 KB

original:
Name:  wolf1a.jpg
Views: 381
Size:  30.4 KB
12-15-2008, 07:15 PM   #3
BPT
Veteran Member




Join Date: Jul 2007
Location: Fruitvale, British Columbia Canada
Photos: Gallery
Posts: 310
Original Poster
Thank you. I hope the lab contacts me before doing reprints because your image looks better than mine. I am not so advanced at the adjustment and havent learned about adjusting single channels as of yet.

When I have tried adjusting the channels for a certain colour I normally end up making the rest of the image too blue. I am currently trying to duplicate your efforts
12-15-2008, 07:24 PM   #4
Pentaxian
Moderator Emeritus




Join Date: May 2007
Location: Edmonton Alberta, Canada
Photos: Gallery | Albums
Posts: 10,644
Brad, I just realized you are in Canada.I would strongly suggest you get your prints done at Welcome To Technicare Imaging
These guys do excellent work and you should never have issues with their work.

Do you have a Gmail address? I can send you the full sized adjusted version if you want.


Last edited by Peter Zack; 12-15-2008 at 07:40 PM.
12-15-2008, 07:36 PM   #5
BPT
Veteran Member




Join Date: Jul 2007
Location: Fruitvale, British Columbia Canada
Photos: Gallery
Posts: 310
Original Poster
that would be great my gmail address is <removed>

I will be looking at the printing service you suggest, I really just started getting some of my photos printed so I havent yet found a printer I like

Last edited by BPT; 12-15-2008 at 08:15 PM.
12-15-2008, 07:42 PM   #6
Pentaxian
Moderator Emeritus




Join Date: May 2007
Location: Edmonton Alberta, Canada
Photos: Gallery | Albums
Posts: 10,644
Got it Brad. You can delete that from the post if you like now. I'll send it through in a few minutes. technicare are real pros and most wedding photogs use them across Canada.
01-04-2009, 11:22 AM   #7
Pentaxian
Wheatfield's Avatar

Join Date: Apr 2008
Location: The wheatfields of Canada
Photos: Albums
Posts: 11,021
QuoteOriginally posted by Peter Zack Quote
It's them. The blue in the sky is light but clearly there. You can do something with it though.
I made a quick adjustment to the blue channel in Lightroom, Saturation and brightness. You could do the same before getting it reprinted. Beautiful shot Btw.
It is a nice shot. I downloaded the original file, but there was no EXIF attached (at least not that irfanview found).
Before we go off and blame the lab, you want to make sure you didn't send them a colour space they couldn't define. Most labs don't do well with colour spaces that differ from sRGB.
It is, of course, also possible that they tried to lighten the foreground, which is dark, to try to pull detail.
What I've found over the few years that I've been digital printing with photo labs is that most printing problems can be traced back to the submitted file.
I'm not saying that is the case here, but too often I think people are soft sold on the realities of photography and printing, and it ends up causing more problems than it solves, since the photographer ends up laying all the blame on the lab, and not taking some of it on themselves.
A file that is in a botched colour space, or is too wide a gamut for the paper being used (photographic paper has just about the narrowest gamut there is) isn't going to print properly without the lab editing it.
Labs are paid to print, not edit, don't ask them to do something they aren't paid to do.
Simple density and colour correction is all you can ask for.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
clouds, didnt, image, money, photography, photoshop, picture, prints, sky
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
K-x (Blue Sky) regbaron Troubleshooting and Beginner Help 5 01-02-2010 11:36 PM
Blue Sky Banding FullertonImages Digital Processing, Software, and Printing 10 12-31-2009 05:14 PM
Night Blue sky, blue see Rense Post Your Photos! 11 10-10-2009 01:01 AM
Finally Clear Blue Sky jmc7104 Post Your Photos! 12 12-31-2008 08:05 PM
Blue Sky runjmb Pentax DSLR Discussion 4 09-28-2007 10:13 AM



All times are GMT -7. The time now is 07:13 PM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top