Epson P800 Printing Problems

tomcook · 05-24-2022, 04:54 PM

Hoping someone can help. I am getting extra lines on prints (like banding, but do not think it is banding). I have done nozzle cleaning (auto and manual) and alignments to no avail. Sample test print attached. Thanks.

Attached Images

Pelto · 05-24-2022, 09:54 PM

As i see it, those lines are cyan, so try change cyan and cyan Light ink cartridges, one of them could be faulty.

rpjallan · 05-25-2022, 01:25 AM

That's very strange. I've never seen anything like that before. Have you contacted Epson? I don't see how a faulty cartridge could do that. Having said that, changing them could be worth a try...

tomcook · 05-25-2022, 04:49 AM

I did contact Epson, but have heard nothing back.

**UncleVanya** · 05-25-2022, 05:43 AM

Try walking through these steps:

https://www.dtgweb.com/pub/media/support_docs/What%20Causes%20Banding%20on%2...20Printers.pdf

It seems that a printhead alignment might be helpful.

tomcook · 05-25-2022, 11:11 AM

Sadly, tried all that. Still no joy.

tomcook · 05-26-2022, 07:57 AM

Epson said to find a service center

AfterPentax Mark II · 05-26-2022, 01:51 PM

Originally posted by tomcook

Hoping someone can help. I am getting extra lines on prints (like banding, but do not think it is banding). I have done nozzle cleaning (auto and manual) and alignments to no avail. Sample test print attached. Thanks.

I have seen that before on my Epson printer. Have you tried to delete the printer driver from your system and install a new one using the webinstaller from Epson? I guess you use original Epson cartridges?

rpjallan · 05-26-2022, 09:19 PM

That’s worth trying. I would try any suggestions before I took it to a service centre.

**Bob 256** · 05-28-2022, 02:26 PM

Once had a similar thing happen with the magenta, leaving stray horizontal lines across the image - not good news. It was a print head driver (printer hardware) going bad and it was far cheaper to buy a new printer than have it repaired. Still, if you find someone knowledgeable with Epson printers, it would be worth a query.

05-24-2022, 04:54 PM	#1
tomcook Senior Member Join Date: Dec 2007 Photos: Albums Posts: 125	Epson P800 Printing Problems Hoping someone can help. I am getting extra lines on prints (like banding, but do not think it is banding). I have done nozzle cleaning (auto and manual) and alignments to no avail. Sample test print attached. Thanks. Attached Images

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05-24-2022, 09:54 PM	#2
Pelto Senior Member Join Date: Oct 2017 Location: West Denmark Posts: 226	As i see it, those lines are cyan, so try change cyan and cyan Light ink cartridges, one of them could be faulty.

05-25-2022, 01:25 AM	#3
rpjallan Pentaxian Join Date: Aug 2010 Location: Adelaide, South Australia Photos: Albums Posts: 999	That's very strange. I've never seen anything like that before. Have you contacted Epson? I don't see how a faulty cartridge could do that. Having said that, changing them could be worth a try...

05-25-2022, 04:49 AM	#4
tomcook Senior Member Join Date: Dec 2007 Photos: Albums Posts: 125 Original Poster	I did contact Epson, but have heard nothing back.

05-25-2022, 05:43 AM	#5
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,401	Try walking through these steps: https://www.dtgweb.com/pub/media/support_docs/What%20Causes%20Banding%20on%2...20Printers.pdf It seems that a printhead alignment might be helpful.

05-25-2022, 11:11 AM	#6
tomcook Senior Member Join Date: Dec 2007 Photos: Albums Posts: 125 Original Poster	Sadly, tried all that. Still no joy.

05-26-2022, 07:57 AM	#7
tomcook Senior Member Join Date: Dec 2007 Photos: Albums Posts: 125 Original Poster	Epson said to find a service center

05-26-2022, 01:51 PM	#8
AfterPentax Mark II Pentaxian Join Date: Mar 2021 Posts: 1,462	Originally posted by tomcook Hoping someone can help. I am getting extra lines on prints (like banding, but do not think it is banding). I have done nozzle cleaning (auto and manual) and alignments to no avail. Sample test print attached. Thanks. I have seen that before on my Epson printer. Have you tried to delete the printer driver from your system and install a new one using the webinstaller from Epson? I guess you use original Epson cartridges?

05-26-2022, 09:19 PM	#9
rpjallan Pentaxian Join Date: Aug 2010 Location: Adelaide, South Australia Photos: Albums Posts: 999	That’s worth trying. I would try any suggestions before I took it to a service centre.

05-28-2022, 02:26 PM	#10
Bob 256 Site Supporter Join Date: Jun 2008 Location: Idaho Photos: Gallery Posts: 2,375	Once had a similar thing happen with the magenta, leaving stray horizontal lines across the image - not good news. It was a print head driver (printer hardware) going bad and it was far cheaper to buy a new printer than have it repaired. Still, if you find someone knowledgeable with Epson printers, it would be worth a query.