Well, I'm afraid we've answered the question. It appears the problem is between the chair and the Mac.
Sometimes files don't move well between platforms, it happens. I've downloaded Mac update files and burned them on a PC and they get corrupted. I've resorted to taring and zipping these .dmg files.
Still, a tiff is a tiff and there shouldn't be an issue. Perhaps, you could zip a tiff from the DVD you created and upload it here. It can be 1.46 MB. If that's not enough space perhaps upload it somewhere else and provide a link.
Sorry this isn't easy, it certainly should be.
Regards,
Mike
Originally posted by PeterAM It's a data DVD. Unfortunately, the Mac user has no idea what she is doing and without a Mac screen in front of me, I can't attempt to walk her through it.