Originally posted by MRRiley I'm confused.... Is Pentax now on a THIRD rebate company? The latest change was at the beginning of July of 2007 so it has been just about 8 weeks since the last change...
Guess I need to contact Pentax too. Otherwise I lose $100 on my 16-45mm.
No MRRiley I do not believe they are on there third company. This is the second company, as the first one went out of business over night leaving Pentax to scramble to get another one right in the middle of the on going rebate summer program.
I wrote an email to Pentax and they very quickly got back to me to inform me that they could not find my rebate information on the web site that we use to get our tracking information from either. And suggested that I resubmit.
Fortunitly I learned long ago to keep copys of stuff I submit, so I am doing it all over again. This time I will send it redgestered mail so that they can not say they did not get it.
Pentax has been prompt and most courteous to me on all contacts I have had with them.
The problem is the rebate companys. Some or good, some are fair, and some just seem to be very poor. Hopefully once the dust settles, from the bad company bailing out on Pentax, things will get back to normal!
I feel from my long history with Pentax products and all the posts I have read from others who have invested in Pentax equipment that we really care about Pentax as a company, not just our equipment, and want the very best for the new merger with Hoya. But Pentax needs to look to all aspects of there business, and that sure includes third party companys that handle business for them!