Originally posted by JHfwp What's sad about this incident, and the others that have been posted lately, is that you were a paying customer with good reason to be there. If nothing else, I think you need to bring their attitude to someone's attention.
Yes, I agree. A polite email or letter to the management often works wonders. It may bring attention to ineptitude by the security staff or even make them rethink their policies. As someone said before, you might even get a free supper out of it.
You could sweeten the pot for them by offering a print or two for them to hang or use on their website (along with a photo credit of course).
Mike, the tripod didn't have to be in the way for it to be considered a hazard. The fact that it was there could be against their policy for insurance reasons, that's easier than deciding individual areas where a tripod could be allowed or not, staff aren't paid to think.