Originally posted by opfor It's one of those things you have to keep an eye out for and shut down in a positive and polite manner as soon as it rears it's ugly head. Any sign of weakness on your part is likely to start a feeding frenzy...
For my wedding I hired the best photog
SKP PORTRAITURE in town. He was great, I have no idea how many frames he took, but he showed us enough that we would have wanted to print everyone, than we set to making a book with him and some prints.
We got no CD, nor prints that he did not approve.
There was one case were a head was not right and he did a quick transfer from another of the same frame and all was good.
He had rules, which worked really well:
1) He needed 3 hours, no less, hopefully more
2) at least 3 locations (we did four because of rain)
3) he WOULD NOT sell the originals
4) he printed all the pics, (except one, which we wanted for Thank-you's)
5) only the bride and groom sat in when looking at photos and making the book
He did an engagement shoot so we knew how he worked and he handed us a bill, he is not booked every weekend, he is booked everyday, so if you didn't like the above, tough... the only problem I had with him is he used ff nikon
Now my wife... at first she said no, we can have the ma and pop $500 special with 2000 CD's. (We booked one for the rest of the day 10 cd's filled with unedited photos, it was impossible!) and not spend $$$ on SKP, however, as my gift to her I got her the photog I knew she wanted.
SKP on the other hand gave us what we wanted, but still my wife was unhappy at times, but there was little he could have done. It was some of her poses or her thinking she wasn't hot enough in a photo... **sigh**
In the end all is great, we have a great product, but buyers remorse can be very strong and needs to be handled...
Not everyone likes every photo style... personally I think 99% of wedding photos I have seen lately are too dark, contrasted, saturated, jewel toned, over exposed... no one seems to take a proper photo, but if that is what the people want it is best you give it to them... and they will change their mind... so you need to know what they want, more than they do...