Originally posted by Transit Their attitude, reselling restocked items as new, other things.
The restocked item issue is interesting...in the US retailers have to take items back, I think - up to one month after purchase, no questions asked, as long as it is in 'as new' condition.
One person I talk to in the US who is on this forum decided that they had to have a FF camera, so they sold their K5iis and went through this sequence - Nikon 610, Canon 5D3, Sony A7r. Each time this involved a camera body and a few lenses. In the end he settled back on a K3, and not from the retailer that the FF items had been 'purchased' from. For the retailer this meant 3 bodies and probably 6-9 lenses that were returned, and had to be restocked. In each case he took some photos with the camera, so the next person would have been getting clicks on the body.
What this consumer protection law in the US has become is a virtual 'try before you buy' law. I have seen similar comments across PF, so my guess is it is pretty wide spread practice, and therefore retailers must have a lot of restocked items.
I explained it was quite different here, and that generally you needed to work out what you wanted before you brought, because unless it is faulty, you can't take it back. In the US it seems you don't need to do any research, you just keep trying stuff until you finally get something that you like or otherwise you return it.
When I brought my K-3 from B&H the body had no clicks on it - as far as I could tell I put the first image on it. So I was happy with that. My guess is - to overcome the issue, just specify no restocked items when ordering from them, if it is a concern.
The thing I find interesting about this 'try before buy' practice in the US is that it has taken me about 3 months to settle into using the K-3 and be really happy with it. So I wonder how people actually go with their impressions of cameras in a short space of time......