Originally posted by texandrews I think you did not understand my tone, if you mean that you think I was being sarcastic. I was not!---rawr's post was truly super helpful, because it gave me prices new for some of the things I'm looking for, but so far could only find domestically on the used market. For instance, as a hypothetical example I'd rather not pay $100 for something used that only costs $135 new. The price list rawr linked to was the best and most concise I've seen. For the other, stuff, i was also not being sarcastic---but if you check the B&H site that stuff is scattered about, and there are no links from the 645 pages to any of it---plus several things are not even on the site, in fact the things I'm looking for. Plus I had mentioned looking there. And that it's not on the Pentax/Ricoh site? Extraordinary to me. Even the far less than good Sony site is better---at least the accessories are there!
I'm PM'ing you about that so as not to put that out publicly...yet. But I will probably follow your suggestion later in the summer.
The first and most important thing to understand is, the Webstore is not Pentax. It is an independent contractor that maintains its own inventory, makes its own stocking decisions, runs its own deals and sales (on top of deals that Ricoh Imaging offers all dealers) and
presents itself as the PentaxWebstore. It is operated by a company called SureSource LLC and specializes in this kind of arrangement.
Second, I'm not completely certain about this, but I don't believe Ricoh Imaging maintains a warehouse and inventory in the USA. I believe they closed that function, along with service, website administration, Customer Service (since brought back in-house) and many other functions that were outsourced and contracted. There were apparently 2 Sales Reps - one for east and one for west of the Mississippi. At one time there were over 200 employees in Golden, CO. When Pentax moved to Denver in summer 2011 they brought 50 people. Pentax USA under Hoya was essentially an internet shell - a Distributor. That isn't true of Europe or Canada. Jim Malcolm is gradually rebuilding Pentax, but they aren't yet at the point where they are a full-service division yet, IMHO. They are apparently very expense aware and every expenditure decision matters. Maybe warehouse functions will change if they get enough dealers - but they ahve to get enough dealers. It is a sort of Catch-22. We all assume Ricoh can just frop a few tens of millions of dollars into the USA and fix everything - that just sin't going to happen. I once read a study by a respected equity analyst which stated that Ricoh would have a meaningful earnings cut for several years if they invested enough money to compete globally in digicams immediately. They've openly stated their time horizon is #3 in the 'Intermediate Term,' which I interpret to mean 5 - 7 years, and I interpret to mean they must finance growth internally from cash flow rather than from a capital call on Ricoh.
Third - prior to about March 1st there wasn't any availability at all in the USA for FA645 lenses - just the new DA lenses (maybe one FA). The Pentax Japan Product Manager was actually surprised during when made aware of that during the Imaging Resource interview at CES. Sometimes Denver has their hands tied by Japan.
Fourth - is it fair for us to assert that Pentax should have control over B&H's website and product organization decisions? B&H chooses what to stock based on their assessment of what they will sell. If indications read here are correct the intial run of 645z bodies is 2000 for the world, then 400 a month. If 500 of those come to the USA and 120 a month, how many accessories will B&H, Adorama and Amazon sell?
I'm not trying to defend Pentax - the situation is maddening. I just try to understand reality and the causes for these shortcomings and try to see a way forward when things might improve. The issues are much more complex than just asking, "What kind of company doesn't even make accessories available for its flagship camera?" The USA, at this time, is not Ricoh's primary camera market. That a bitter pill for Americans to swallow - after 65 years of having anything we want, when we want it, we're not the most important people on Earth any more.
Last edited by monochrome; 05-25-2014 at 05:57 PM.