His purpose was clearly to start some mass hysteria - not to investigate and find a sensible resolution. Assuming that Ricoh Imaging Japan "must" know about this (because, oh well, they're approving web sites down to every image
), blaming them for not providing an immediate response (like "OMG!
3 hours had passed and they didn't responded! Ricoh is ignoring me!"), basically doing everything he can to rally the masses in a crusade against Ricoh. A new low, my a**e (how would you call forging financial reports, then, or hiding rootkits into your products? - those were made by the "mothership" companies, not by some contractor working for a subsidiary).
And while he's saying that "confidence is restored", I don't think it's the last time we'll be hearing about this.