"Professional Service" - 645z users can use free Service in GER

mazwick · 09-12-2014, 12:03 AM

This piece of information may be of great importance to all German or Swiss users of the new 645Z.

I received my 645Z (after a long waiting period) last week. To my great surprise a cover letter in german was included (see attached picture). It says that for the first two years after purchase one service is free for german owners having a valid "Besitzurkunde". As the contact adresses includes one adress in switzerland, this is probably valid for switzerland as well.

There is no word of a loaner serivice or defined service level for returning the body.

At least a good step in the right direction!

mazwick

Attached Images

gha128 · 09-12-2014, 12:15 AM

There was the same in my uk purchased 645z as well

Adam · 09-12-2014, 12:23 AM

Saw this in the US version as well, so I guess it probably applies to all regions: one free cleaning within 2 years.

MrPhil · 09-12-2014, 01:52 AM

Reading my letter in the UK, this is not limited to one cleaning, but any number of inspections and cleaning.

09-12-2014, 12:03 AM	#1
mazwick Junior Member Join Date: Jul 2012 Posts: 27	"Professional Service" - 645z users can use free Service in GER This piece of information may be of great importance to all German or Swiss users of the new 645Z. I received my 645Z (after a long waiting period) last week. To my great surprise a cover letter in german was included (see attached picture). It says that for the first two years after purchase one service is free for german owners having a valid "Besitzurkunde". As the contact adresses includes one adress in switzerland, this is probably valid for switzerland as well. There is no word of a loaner serivice or defined service level for returning the body. At least a good step in the right direction! mazwick Attached Images

09-12-2014, 12:23 AM	#3
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 49,830	Saw this in the US version as well, so I guess it probably applies to all regions: one free cleaning within 2 years. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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09-12-2014, 12:15 AM	#2
gha128 Junior Member Join Date: Jul 2014 Posts: 49	There was the same in my uk purchased 645z as well

09-12-2014, 01:52 AM	#4
MrPhil Forum Member Join Date: Dec 2013 Posts: 62	Reading my letter in the UK, this is not limited to one cleaning, but any number of inspections and cleaning.

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