X-Rite still have no interest fixing the known memory problem with Color Checker & large files. This is disappointing from a company I've supported over the years.
They're selling a product that is not fit for purpose with larger file cameras. Will be interesting to see what happens when the new 50MP Canon cameras come online and hit this problem.
This email just arrived from X-Rite (11 Feb 2015):
Quote: Case Subject: insufficient memory err of colorchecker passport
Dear Rob,
Many thanks for your request.
Would really like to provide better news, however there is no agreement yet, when we will get an update of the software [ColorChecker]. I have passed your request again to the Product Management Teams for their recognition.
Kind Regards, Liane
Liane xxxxx
Application Specialist
X-Rite, Inc.
Althardstrasse 70
CH 8105 Regensdorf Schweiz CH
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back in 10 Sept 2014 they replied
Quote: Dear Rob,
Many thanks for your request.
Unfortunately there is indeed a known issue, that very large files with a very high resolution / data depth cannot be processed by the ColorChecker Passport software. This issue is addressed to the Product Management and is planned to be fixed in a next update of the software. A time line for a new version is not yet communicated.
However, you might want to try selecting a significantly lower resolution / data depth, when you are taking a shot from the ColorChecker chart, just to create the profile. Once the profile is ready and available within Lightroom, your production shots can then be done with the highest resolution again, and the profiles can be assigned to your high res shots.
Kind Regards,
Liane xxxxxx
Application Specialist
X-Rite, Inc.
Althardstrasse 70
CH 8105 Regensdorf Schweiz CH