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valvicphoto · 10-02-2016, 12:39 PM

So, I was in Iceland last week at Kirkjufell Mountain. That morning there were gale force winds that morning and the tripod toppled over even with my backpack hanging from it while my back was turned for a second.

The side of the camera is all scuffed and the battery door was broken. The camera still works now that I taped it closed, but now that I'm back I need to send it for service. So, where do I send it? It is out of warranty. Any help would be appreciated.

Vito.

Sarnian · 10-02-2016, 12:50 PM

Where do you live?

**jlstrawman** · 10-02-2016, 01:14 PM

Originally posted by Sarnian

Where do you live?

His profile says he is in the US of A.. If so, valvicphoto, please look here:

https://www.pentaxforums.com/forums/189-repairs-warranty-service/314175-us-pe...formation.html

Brooke Meyer · 10-02-2016, 03:02 PM

Out of warranty, I recommend KEH.com. Flat fee, they will answer status requests and are honest.

valvicphoto · 10-02-2016, 06:12 PM

Should I send it to KEH or the authorized center in CT?

Silent Street · 10-02-2016, 08:50 PM

Iceland! Ah, Iceland...
Hang onto everything and never turn your back on a tripod up there. Very especially around Gullfoss and Vatnajokull. And on the eerie beaches! The whole place is unpredictable, from the ground shaking, the waves pounding, the wind shredding and the rain pouring cats, dogs and Icelandic horses for good measure.

officiousbystander · 10-02-2016, 11:39 PM

Did you get the huldufólk (elves) offside?

valvicphoto · 10-03-2016, 05:37 AM

Originally posted by Silent Street

Iceland! Ah, Iceland...
Hang onto everything and never turn your back on a tripod up there. Very especially around Gullfoss and Vatnajokull. And on the eerie beaches! The whole place is unpredictable, from the ground shaking, the waves pounding, the wind shredding and the rain pouring cats, dogs and Icelandic horses for good measure.

Thanks for the advice....

---------- Post added 10-03-16 at 05:38 AM ----------

Originally posted by officiousbystander

Did you get the huldufólk (elves) offside?

I did not

10-02-2016, 12:39 PM	#1
valvicphoto New Member Join Date: Jun 2016 Posts: 17	Pentax 645z took a hit and needs service. So, I was in Iceland last week at Kirkjufell Mountain. That morning there were gale force winds that morning and the tripod toppled over even with my backpack hanging from it while my back was turned for a second. The side of the camera is all scuffed and the battery door was broken. The camera still works now that I taped it closed, but now that I'm back I need to send it for service. So, where do I send it? It is out of warranty. Any help would be appreciated. Vito.

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10-02-2016, 12:50 PM	#2
Sarnian Senior Member Join Date: Oct 2015 Posts: 101	Where do you live?

10-02-2016, 01:14 PM	#3
jlstrawman Site Supporter Join Date: Feb 2010 Location: Midwest US Photos: Gallery Posts: 1,058	Originally posted by Sarnian Where do you live? His profile says he is in the US of A.. If so, valvicphoto, please look here: https://www.pentaxforums.com/forums/189-repairs-warranty-service/314175-us-pe...formation.html

10-02-2016, 03:02 PM	#4
Brooke Meyer Guest	Out of warranty, I recommend KEH.com. Flat fee, they will answer status requests and are honest.

10-02-2016, 06:12 PM	#5
valvicphoto New Member Join Date: Jun 2016 Posts: 17 Original Poster	Should I send it to KEH or the authorized center in CT?

10-02-2016, 08:50 PM	#6
Silent Street Veteran Member Join Date: Nov 2011 Location: Castlemaine, Victoria, AUS Photos: Albums Posts: 1,151	Iceland! Ah, Iceland... Hang onto everything and never turn your back on a tripod up there. Very especially around Gullfoss and Vatnajokull. And on the eerie beaches! The whole place is unpredictable, from the ground shaking, the waves pounding, the wind shredding and the rain pouring cats, dogs and Icelandic horses for good measure.

10-02-2016, 11:39 PM	#7
officiousbystander Pentaxian Join Date: Mar 2014 Location: Sydney Photos: Gallery Posts: 916	Did you get the huldufólk (elves) offside?

10-03-2016, 05:37 AM	#8
valvicphoto New Member Join Date: Jun 2016 Posts: 17 Original Poster	Originally posted by Silent Street Iceland! Ah, Iceland... Hang onto everything and never turn your back on a tripod up there. Very especially around Gullfoss and Vatnajokull. And on the eerie beaches! The whole place is unpredictable, from the ground shaking, the waves pounding, the wind shredding and the rain pouring cats, dogs and Icelandic horses for good measure. Thanks for the advice.... ---------- Post added 10-03-16 at 05:38 AM ---------- Originally posted by officiousbystander Did you get the huldufólk (elves) offside? I did not

Pentax 645z took a hit and needs service.

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