645D Unexpected stop respond!

ersler · 06-29-2017, 03:57 AM

Hi!
Can you please help me!
I have my 645D camera stop responding in a middle of shooting every time when tethered to my PC via mini usb cable. I use 2/5/10m long mini Usb- Usb cable, Pentax image transmitter and Lightroom. Windows 7 altough it realy doesn't matter as I have exactly same problem with other PC and laptops. Usually it takes up to 20-60 images passed before camera stop responding. It always stops in a middle of transmition. Pentax Image transmitter's window sais "could not retreive image" and that's it. Camera is dead. No buttons work even if I unplugg the cable. If I turn camera off it still working trying to send image to laptop. The only one solution I could find is... take the battery out of body. Please, any ideas and suggestions are very welcome before I contact service centre. Thank you!!

Adam · 06-29-2017, 04:29 AM - **1 Like**

Having to do a battery pull following a crash is normal. I wonder if there are some corrupted files on the card? If not, it could simply be a bug in IT. Does the same happen both with and without lightroom?

I'd also try a different cable, just in case.

ersler · 06-29-2017, 04:52 AM

Originally posted by Adam

Having to do a battery pull following a crash is normal. I wonder if there are some corrupted files on the card? If not, it could simply be a bug in IT. Does the same happen both with and without lightroom?

I'd also try a different cable, just in case.

Thank you Adam! I never had such problem when shooting untethered with the same cards. Guess the cards are ok. I will try another cable and shooting without Lightroom. Will see! Thank you anyway!

Adam · 06-29-2017, 09:33 PM - **1 Like**

One thing I forgot to mention, make sure you have the latest version of IT- there are updates here:

Software Downloads : Support & Service | RICOH IMAGING

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

bumgardnern · 06-30-2017, 07:32 PM

I would try and update the camera firmware, and if that does not work try a new tether cable.

ersler · 06-30-2017, 08:44 PM

Originally posted by bumgardnern

I would try and update the camera firmware, and if that does not work try a new tether cable.

Already ordered new Tether Tools at BH. Thank you!

06-29-2017, 03:57 AM	#1
ersler New Member Join Date: Jun 2017 Posts: 7	645D Unexpected stop respond! Hi! Can you please help me! I have my 645D camera stop responding in a middle of shooting every time when tethered to my PC via mini usb cable. I use 2/5/10m long mini Usb- Usb cable, Pentax image transmitter and Lightroom. Windows 7 altough it realy doesn't matter as I have exactly same problem with other PC and laptops. Usually it takes up to 20-60 images passed before camera stop responding. It always stops in a middle of transmition. Pentax Image transmitter's window sais "could not retreive image" and that's it. Camera is dead. No buttons work even if I unplugg the cable. If I turn camera off it still working trying to send image to laptop. The only one solution I could find is... take the battery out of body. Please, any ideas and suggestions are very welcome before I contact service centre. Thank you!!

06-29-2017, 04:29 AM - 1 Like	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	Having to do a battery pull following a crash is normal. I wonder if there are some corrupted files on the card? If not, it could simply be a bug in IT. Does the same happen both with and without lightroom? I'd also try a different cable, just in case. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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06-29-2017, 04:52 AM	#3
ersler New Member Join Date: Jun 2017 Posts: 7 Original Poster	Originally posted by Adam Having to do a battery pull following a crash is normal. I wonder if there are some corrupted files on the card? If not, it could simply be a bug in IT. Does the same happen both with and without lightroom? I'd also try a different cable, just in case. Thank you Adam! I never had such problem when shooting untethered with the same cards. Guess the cards are ok. I will try another cable and shooting without Lightroom. Will see! Thank you anyway!

06-29-2017, 09:33 PM - 1 Like	#4
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	One thing I forgot to mention, make sure you have the latest version of IT- there are updates here: Software Downloads : Support & Service \| RICOH IMAGING Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

06-30-2017, 07:32 PM	#5
bumgardnern New Member Join Date: May 2017 Posts: 15	I would try and update the camera firmware, and if that does not work try a new tether cable.

06-30-2017, 08:44 PM	#6
ersler New Member Join Date: Jun 2017 Posts: 7 Original Poster	Originally posted by bumgardnern I would try and update the camera firmware, and if that does not work try a new tether cable. Already ordered new Tether Tools at BH. Thank you!