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10-19-2017, 10:02 AM   #1
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A different question about service

I'm curious if I'll even get an answer to this question.

Can anyone relate the details of what they would consider a "good" service experience they personally experienced with sending a 645d or 645z to Precision ?

10-19-2017, 12:14 PM   #2
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Not sure about the 645Z specifically, but there has been an increase in positive feedback in recent months, including K-1 users. Seems like they are definitely working on improving behind the scenes.

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10-19-2017, 01:29 PM   #3
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This was my last response to a similar question: Broken D FA 645 90mm F2.8 Macro Lens - PentaxForums.com

Turnaround time was about 10 days in total. Zero communication from them, but they did the job just fine, so I can't complain about the results.
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