[Ryan Tischer]

I recently dropped my 645Z + 28-45mm lens on pavement, badly denting the filter ring and leaving several dents on the body. I've made a claim with my insurance and naturally the adjuster is making things as difficult as possible and is requiring I find out if someone can repair it first.

Is there anywhere in the U.S. that could potentially repair the lens + camera?

On a separate note, make sure you zip your camera bag shut before you swing it onto your shoulder, SMH.

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[Not a Number]

If it is still under the Advantage plan warranty you would send the body to Precision Camera. Otherwise non-warranty repairs can be sent to any authorized repair service.

Pentax Repair Facilities (Wordwide listing) - PentaxForums.com

[Paul the Sunman]

On a separate note, make sure you zip your camera bag shut before you swing it onto your shoulder, SMH.

I did that with my laptop once (MacBook Pro), about half an hour before I was due to give a seminar with it at the International Space Science Institute in Beijing. Thankfully, it still worked.

[leekil]

I wouldn't expect insurance to replace the equipment if it can be repaired, especially if it still is working other than the filter ring.

[texandrews]

So sorry this happened to you. First, yes Precision camera. They have an online quote generator, but be sitting down when you get the result. I may call them today about something, a lens hood issue with my 31 ltd---it's loose, but the quote generator just spits out a number w/o regard to the problem, it seems. If you're in warranty, make haste, though!

Second, check that the Z still works with another lens. I fell off a 5 foot ladder and landed camera first(fortunately not lens first...). I was more hurt than the camera, they are pretty tough.
Third, there do exist

You Tube

You Tube

if you are OOW and don't like Precision's quote.

[pentaxus]

Most repair shops are not going to give an estimate on impact damage without holding the camera or lens in their hands.

[Not a Number]

Warranty doesn't cover damage from drops. However if enrolled in the Advantage program repairs should be expedited and may be eligible for loaner equipment.