Originally posted by JCPentax Technically, product shipped from Canada to a US customer is considered grey market and will not be repaired under warranty. International warranties are for customers who buy cameras in another country (not shipped from one country to the next), then go to their home country (i.e. bought a camera in Canada, then drove it across the border = OK, bought it from a store in Canada that shipped it to the US = NOT OK).
If the Pentax service department sees a reciept for a product invoiced from a company in Canada, or any other country for that matter, and shipped to a U.S. address, it sends up a very large red flag that the product is technically not covered under warranty.
I think this applies when bought directly from a Canadian/foreign retailer and shipped or carried to US. Regular warranty is probably valid when purchased thru Amazon.com, since Amazon is viewed as an online retailer (store) in the US.
FYI, I bought my k20d and da-40mm from "prophotobags" thru Amazon (no issue, btw). I contacted Penax-USA and inquired if the standard Canadian 2yr warranty was valid in the US. I was told otherwise. But they did extend the 1yr US warranty to 3yr -- there had been an extended warranty promo at that time -- after providing proof-of-purchase from Amazon (sales reciept).